On this podcast, Brian begins by pausing to reminisce on his realizations about becoming a true CEO with work/life balance. He inspires his audience to lead by example, evaluate what type of owner they are, and work backwards from their products to find which stats & metrics they need to accomplish them. If you’re seeking a positive change, start with yourself and learn how important stats & metrics are for PT staff management and leadership. 

Episode at a glance: 

• Your greatest challenge in physical therapy is always the personnel 
• Acknowledge the person, and validate the performance 
• Who you are is more important than what you accomplish 
• Don’t get reasonable with your staff 
• Your accounts receivable should never be over 15% over 90 days old (Billing metric) 
• Make sure your staff knows how the statistics stack up in the overall company 

Grab one of our top resources, the Physical Therapy Personnel Toolkit