I know we're coming in hot with this title, but really, we're addressing the executive mindset! You must have standards of practice and a two-way street implemented in your organization. In other words, learn how to say "no!" Learn how to enable the success of those you work with and how to manage by statistics.

Episode at a glance:

• Don't spoil your staff

• 5 things to master as a manager

• Administrative versus worker mindset

• Structure & systems