In this episode of the EA Campus Podcast, Nicky Christmas interviews William Richardson, an executive assistant at United Launch Alliance (ULA), where he shares insights into his career journey and the dynamic nature of his role in the aerospace industry.

William describes his accidental entry into the administrative field, starting from customer service in consumer electronics and evolving into various roles, including consulting and private equity, before landing in the aerospace industry with ULA.

As an Assistant, William likens his role to "air traffic control," focusing on managing information flow and ensuring efficient communication across teams. He highlights the challenges and rewards of working in a fast-paced and innovative environment.
William stresses the importance of seeking professional development opportunities and documenting achievements. He emphasizes asking for development resources and tracking value added to the organization.
William advocates for involvement with the International Association of Administrative Professionals (IAAP) for certification, networking, and career advancement. He mentions the Certified Administrative Professional (CAP) certification and specialities in project management, event planning, and technology applications as beneficial for executive assistants.

For more information on IAAP and the certifications mentioned, visit IAAP.

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