If you want to be a successful startup, we always recommend starting with an office manager. Front desk is a huge gateway to your practice and the office manager should run that show (consider the front desk and office manager the gate keepers) and be the core of your front desk management system.  This week in our podcast, Brian discusses the benefits of this for your startup, but also how to create a culture of US for your practice, and how the front desk contributes to that.  

Grab one of our top resources, the Physical Therapy Personnel Toolkit