Being in sales or being a business owner can be emotionally exhausting. It's important to develop the ability to pick yourself up out of a bad mood. To start this episode, Kurt and Steve discuss a recent article that gives you "8 ways to feel better in a hurry."

If there's one topic that people just don't want to hear about anymore, it's listening. Ironic, isn't it? As we've researched successful persuaders, we've found listening to be one of their top attributes. Listening is a habit we can lose. If we aren't careful, months down the road we find ourselves jabbering too much with our prospects instead of listening to them.