From a one-man operation answering chats for Boston law firms to leading a team of nearly 100 agents managing 1,100 websites nationwide, Ted DeBettencourt turned frustration with existing chat services into Juvo Leads—a game-changing, human-powered solution that increases lead conversion by 40%.

In this episode of Sharkpreneur, Seth Greene speaks with Ted DeBettencourt, co-founder of Juvo Leads. Ted co-founded Juvo Leads to fill the gap left by ineffective AI chat services, growing it from a solo effort into a 1,100-site operation that boosts lead conversion by 40% through real human engagement.

Key Takeaways:

→ Why real human engagement can drive more qualified leads.

→ How businesses need at least 500 website visitors monthly to se significant results from Juvo Leads.

→ Why quick responses, are better than perfect responses for customer engagement. 

→ How Juvo Leads maintains quality control, leading to continuous improvement. 

→ Why human agents outperform AI models in conversations with customers.

Ted DeBettencourt is a 3rd generation Martha's Vineyard native who has been in legal marketing for 12 years after earning a JD/MBA from Case Western Reserve.  Before starting Juvo Leads in 2015, he ran a legal marketing agency in Boston, helping law firms grow through online efforts (SEO/PPC).  Ted was using the existing chat companies on the market but didn't like how they were answering his clients' chats, so he fired them and started answering chats himself.  What started as 1 person answering chats for a few small firms in Boston has turned into a team of a little under 100 chat agents answering chats on about 1100 websites around the country.

Connect With Ted:

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