February 05, 2024

Episode 154. Lessons Learnt In 2023 With Katie

44 minutes

JOIN THE MASTERMIND WAITLIST

In this podcast episode, Katie and Amy sit down to have an insightful discussion on some of the business mistakes they made in 2023 and the lessons they learned so that you can apply them to your own business.

If you are looking for some genuine business advice, make sure to tune in and enjoy!

People like to know who they are supporting...

Timestamps

0:00-2:55

Katie starts with a quick reflection on how the KG Brand performed in 2023, the unique circumstances she faced, and how she plans on using the experience and lessons learned to plan out the coming year, along with Amy. From figuring out product lines that suit customers best to navigating the insane amount of competition in the market, the two touch upon the everyday struggles business owners go through.

3:11-7:31

Here, the two talk about the time when half of their team from the salon business left for maternity leave, how they dealt with this situation, and helped their team cope. They also touch upon how clients were affected by this and the importance of building a good rapport with each client.

11:41-17:27

A lot of entrepreneurs struggle with content creation, especially with how rapidly trends are evolving. In this segment, Katie and Amy share how they deal with this issue and keep up to ensure that their salon business and other ventures continue to grow.

Key takeaways

#1 Add Personal Touches to Your Business

Connecting with your clients on a personal level can help you boost sales by ensuring improved customer satisfaction and rapport building. This is especially true for those in the service industry such as salon owners. Showing up to say hello occasionally, a little chat, and things as small as this can be a great starting point!

#2 Set small targets

It's the small steps that you make in the right direction that will help you achieve the bigger milestone. Remember, as an entrepreneur you should master perseverance and stay consistent if you truly want to achieve the goals you have for your business.

Key Quote

If you are not focusing on one thing solely, everything is diluted, you can only get one thing 100% right.

Sponsors

Sky Premium Life Products

https://skypremiumlife.co.uk/

https://www.instagram.com/skypremiumlife/

Code for 15% OFF : kgpodcast15

TNB Skills Training

Our funded apprenticeships now come with exclusive access to the High Performance Stylist Platform – learn from industry leading figures who grew their salon business to over 7 figures!

Apply now quoting KGPodcast www.tnbskillstraining.co.uk/contact/

...more

View all episodes

By Katie Godfrey

55 ratings