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In this episode of the Refrigeration Mentor Podcast, host Trevor Matthews talks with Scott Farley, Director of Service for The Arcticom Group about how to climb the ladder from refrigeration technician to service manager and beyond. Much of the learning when it comes to being a leader is focused on people skills: communication, approachability, mentoring, conflict resolution and creating a workplace culture where everyone is energized to contribute to the same long term goal. We also talk about learning the business side - understanding finances, giving reviews and setting strategic objectives and goals. Scott has a number of very learnable tips in this episode for any technician considering the transition to management and leadership, beginning right away with simply expressing your desire to make the move - whether sooner or perhaps later in your refrigeration career.

Connect with Scott Farley: [email protected]

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Learn more about The Arcticom Group Here

Episode 169: Leadership Insights: Work Ethic and Value Creation with Scott Farley of The Arcticom Group

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