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What business practices will sink your vacation rental company faster than an anchor? Tim Cafferty and Tiffany Edwards pull back the curtain on the management pitfalls they've personally experienced in their latest episode of The Vacation Rental Key with T&T.
Drawing from decades of industry experience managing properties from Key West to Kauai, the duo counts down their top ten "No's and Never Agains" – practices they've learned to avoid at all costs. Each revelation comes with the scars to prove it, making this episode an invaluable resource for managers looking to sidestep costly mistakes.
From the dangers of guaranteeing rental income to property owners (spoiler: they never forget those promises) to the perils of the "$2 per unit" trap that can silently drain your budget, Tim and Tiffany don't hold back. Their candid discussion covers critical topics including proper hiring practices, the importance of documented processes, avoiding employee dependency, and the absolute necessity of never touching advance deposits.
One standout piece of wisdom: "I would rather train you and lose you than not train you and keep you." This philosophy underscores their emphasis on building strong company cultures with well-defined standards. Whether you're an established vacation rental manager or just starting out, these insights represent years of hard-won experience condensed into actionable advice.
Have your own "never again" moments to share? The hosts invite listeners to connect on Facebook or through their website. And don't miss their next episode focusing on owner communications – what to say, when to say it, and how to effectively engage with your property owners.
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Send us a text
What business practices will sink your vacation rental company faster than an anchor? Tim Cafferty and Tiffany Edwards pull back the curtain on the management pitfalls they've personally experienced in their latest episode of The Vacation Rental Key with T&T.
Drawing from decades of industry experience managing properties from Key West to Kauai, the duo counts down their top ten "No's and Never Agains" – practices they've learned to avoid at all costs. Each revelation comes with the scars to prove it, making this episode an invaluable resource for managers looking to sidestep costly mistakes.
From the dangers of guaranteeing rental income to property owners (spoiler: they never forget those promises) to the perils of the "$2 per unit" trap that can silently drain your budget, Tim and Tiffany don't hold back. Their candid discussion covers critical topics including proper hiring practices, the importance of documented processes, avoiding employee dependency, and the absolute necessity of never touching advance deposits.
One standout piece of wisdom: "I would rather train you and lose you than not train you and keep you." This philosophy underscores their emphasis on building strong company cultures with well-defined standards. Whether you're an established vacation rental manager or just starting out, these insights represent years of hard-won experience condensed into actionable advice.
Have your own "never again" moments to share? The hosts invite listeners to connect on Facebook or through their website. And don't miss their next episode focusing on owner communications – what to say, when to say it, and how to effectively engage with your property owners.
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