Maximize Your Influence

Episode 215 - Dealing with Rude, Mean and Hostile People


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The Hostile Prospect

This person disagrees with you and may even actively work against you. For a hostile prospect, use these techniques:

· Find common beliefs and establish a common ground.

· Use appropriate humor to break the ice.

· Don't start the presentation with an attack on their position.

· You are only trying to persuade on one point; don't talk about anything else that could trigger disagreement.

· Because of your differences, they will question your credibility. Increase your credibility with studies from experts or anything that will support your claim.

· They will try to find reasons to not like you; don't give them any.

· Don't tell them you are going to try to persuade them.

· Express that you are looking for a win-win outcome rather than a win-lose situation.

· Show them you've done your homework.

· Respect their feelings, values, and integrity.

· Use logical reasoning as clearly and as carefully as possible.

· Use the Law of Connectivity and the Law of Balance.

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Maximize Your InfluenceBy Kurt Mortensen

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