In this episode of The Best Practices Show, ACT Dental Lead Coach Christina Byrne joins me to cover one of the most important and highly requested questions from dental practices: How do we fill our schedule? Together, we share 5 fast ways to fill your schedule right now!

Chris and I speak on the importance of keeping open communication and providing accurate information to your patients, especially during a global health crisis, as well as what to do when patients and team members are feeling anxious about covid-19.

We break down how to make your Morning Huddles exceptionally effective, emphasizing the value in picking KPIs that are leading indicators, talking about them in your huddles, and focusing on healthy reappointment percentages.

We address what it means to recommit to getting good at the basics, meaning regular re-care, with some classic and creative examples of how to do this in your office. It’s extremely important to continuously work on improving verbal communication skills with your patients, so make that a priority in your practice! Don’t hesitate to tighten up the re-care intervals for when you might see patients back for their next appointment. Certain patients may really need that, which can benefit your practice too.

We then touch on the power of re-energizing your internal marketing campaigns, noting options like running promotions and encouraging patients to utilize and maximize their insurance benefits.

Utilizing the learning opportunities available in this document and in our private Facebook group will be a game changer for your dental practice, especially in 2020. If you’re not a member of our Facebook group, be sure to join! If you would like some more one-on-one help, schedule a call with us today!

Download the handout to follow along by going here: https://www.actdental.com/opt-in-84a4b234-e88d-438d-86ad-a9efb51d2a85

Connect with us on Facebook: www.facebook.com/thebestpracticesshow

Join our private Facebook group: www.facebook.com/groups/442589266173928

Episode Timeline:

[00:00] Introducing the topic

[02:55] Step 1: Get super clear about WHY the schedule is not full in the next few months before you attempt to fill it

[08:43] Step 2: Make sure your Morning Huddles are “World Class” – this will create your biggest ROI

[22:19] Step 3: Recommit to getting really good at the basics, which has to do with regular re-care

[41:22] Step 4: Tighten up the re-care intervals for when you might see patients back for their next appointment

[43:08] Step 5: Re-energize your Internal Marketing Campaigns

[47:13] Outro: Utilize the learning opportunities with this document and our Facebook group!