Join us for an enriching episode where we explore the remarkable synergy between retail expertise and aesthetics management. In this conversation, Kathy hosts AesthetiCare Practice Manager, Rick Dunn to uncover the strategies and tactics that go into being a successful aesthetics manager. Rick shares a key to his success—a 30-year background in retail—and how it has contributed to his growth as a manager in medical aesthetics. 

From adeptly managing staff vacations to the importance of crafting comprehensive corrective treatment plans, this episode provides a captivating inside look at the strategies employed in our clinic. Don’t miss this compelling episode as we uncover the skills that have propelled Rick’s pursuit of excellence. 

Hot topics in this episode:

• Utilizing retail/service industry experience in aesthetics clinics
• The benefits of reporting off of the Adkins calendar
• Managing staff vacation and time off 
• Pitfalls of selling from your own pocketbook
• The effects of consistency in within your practice
• Providing full treatment plans then tailoring to clients
• Making small improvements in your clinic to keep it fresh
• Planning and building a new space
• Considerations when moving to a new building

MINT Training Resources based on today’s discussion:

• Interested in finding your own amazing Rick Dunn? Check out our Superstar Staffing E-course! 
• Our Business Blueprints E-course offers guidance in selecting retail products, vetting equipment and more. 
• Learn all the ins and outs of planning amazing events to boost your revenue in the Events E-course where we discuss big, small, and virtual events.
• Ready to subscribe to MINT’s E-courses? Purchase your subscription here, or schedule a Demo to see the content for yourself. 

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• Purchase MINT E-courses
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