
Sign up to save your podcasts
Or
In this episode of GarageCast, we explore the evolving relationships between marine dealers and manufacturers with Jeff Strong of Strong’s Marine and Matt Gruhn, president of the Marine Retailers Association of America.
We discuss the importance of honesty and transparency, likened to a strong partnership, and dive into a new scorecard program designed to enhance collaboration, improve customer experiences, and reduce attrition among first-time boat buyers. Despite initial pushback, the scorecards foster accountability and focus on key metrics like dealer agreements, market territories, and service quality.
Tune in for insights on driving industry success through partnership and innovation.
5
121121 ratings
In this episode of GarageCast, we explore the evolving relationships between marine dealers and manufacturers with Jeff Strong of Strong’s Marine and Matt Gruhn, president of the Marine Retailers Association of America.
We discuss the importance of honesty and transparency, likened to a strong partnership, and dive into a new scorecard program designed to enhance collaboration, improve customer experiences, and reduce attrition among first-time boat buyers. Despite initial pushback, the scorecards foster accountability and focus on key metrics like dealer agreements, market territories, and service quality.
Tune in for insights on driving industry success through partnership and innovation.
38,780 Listeners
226,832 Listeners
4,349 Listeners
3,914 Listeners
3,854 Listeners
37,901 Listeners
32,608 Listeners
10,694 Listeners
1,654 Listeners
21 Listeners
715 Listeners
3,140 Listeners
389 Listeners
15,521 Listeners
0 Listeners