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In this conversation, we're talking about the importance of training and mentorship with fellow trainer, Jesse Stewart. Jesse travels across North America educating technicians and emphasizes the significance of engaging and passionate teaching methods to inspire both willing and reluctant learners. We also cover strategies for service managers to motivate their technicians to invest in training, the value of continuous and consistent learning, and the critical role of creating a supportive company culture. This episode was recorded at the 2025 HVACR Training Symposium in Orlando, Florida.

-The importance of training in HVACR

-Different ways of engaging technicians in training

-Online vs in person training

-Encouraging owners and managers to seek training for technicians

-The returns on investing in training

-Drip training vs condensed

-Building a habit of learning

-Being OK with being wrong

-Fostering a positive company culture

Helpful Links & Resources:

Episode 209. Moving Up as a Technician and Revolutionizing HVAC Education with Holden Shamburger of HVACTIME and Chiller Academy

Episode 139. 7 Tips For Building Good Training And Development Habits