We have all been there – someone did not promise what was supposed to be delivered. What was your reaction? Has it happened to your company? What causes buyer's remorse? What causes someone to ask for a refund?

These questions and more will be answered on this week's podcast. What causes, how do you eliminate and how do you solve these issues. It does not matter if you have a perfect product or service – this will happen to you.

Personality Traits May Affect Susceptibility to Persuasion

Join me for the podcast on Dealing with Remorse and Refunds.

Whats your Persuasion IQ? Find out and get a copy of my best-selling book for free for helping me out with my research!