Hey Jumpers! In the business world, few things are as simultaneously crucial and daunting as hiring new talent. If you've ever been in a position where you had to recruit and onboard new employees, you're likely familiar with the mixed emotions of this responsibility. The mere thought of hiring new talent can send shivers down the spine of even the most experienced business owners. But, here's the twist. What if we told you that hiring might not be the colossal, nerve-wracking endeavor it's often made out to be?

In this episode of "Bella in Your Business: Pet Industry Business Podcast," I am thrilled to welcome back  Tiffany Lewis. She is the amazing owner of Pet and Home Care.  Today, we dive into Tiffany’s incredible journey, starting from being a dog walker to running a business with over 50 employees. It's truly inspiring to see her build her empire and find success in hiring new talent.

Tiffany opened up about the challenges she faced when transitioning from independent contractors to having a full-fledged team of employees. She also highlights the significance of having a formalized hiring process and how it has made a huge difference in her business. Oh, and let's remember the perks she offers her employees - they're a game-changer.

If you're a pet business owner or aspiring entrepreneur, this episode is a goldmine of valuable insights on hiring new talent. Tiffany's journey and her tips on managing a team effectively are definitely worth listening to. Trust me, you don't want to miss out on this one!

Topics & Key Points:

Challenges faced in hiring and transitioning from independent contractors to employees

Importance of having a formalized hiring process and employee benefits

Tiffanie's experience of initially hiring friends and the challenges of mixing business and friendship

Transitioning from independent contractors to employees and its benefits

Tiffany’s  more formalized hiring process

Building a strong company culture and its effects on the business

Importance of creating a healthy workplace and being a supportive boss

Ways Tiffany takes care of her team, such as structured onboarding and providing benefits

The belief that it's not just about the money, but also about taking care of employees.

Timestamps:

[00:09] Tiffany’s  journey from dog walker to building a team

[03:05] Transitioning from independent contractors to employees

[05:33] Formalizing the hiring process and employee benefits

[10:12] Tiffanie's transition from a reactionary approach to hiring to building a conscious culture.

[11:10] The importance of treating employees well

[13:53] Tips for starting a pet care business

Notable Quotes:

[05:32] “Switching to employees was a huge benefit because now I have more protection and my employees have more protection, which also makes them more loyal.”

[08:54] “In the beginning, I was just kind of hacking it together, finding people that met my requirements, doing some vetting. And then we would, you know, train them. So the big difference between now and then is our training and onboarding process is much longer now, but it's good because we're doing much more vetting.”

[13:52] “Don't waste time in the paper world, get digital as quickly as you can. Switch to digital right away. Don't waste your time setting up paper calendars.”

[15:48] ”We're trying to create a work environment. It's an independent company type of job. So trying to create a work environment. So we've had a few offices over the years. We've tried, but then for a long time, we went officeless. But then when the pandemic happened, that was a big eye-opener. I need my team to work together. I want them to feel like they're a team”

Resources:

Podcast: Bella in Your Business: Pet Industry Business Podcast

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Tiffany's previous appearance  on the show