Shingo Principles Podcast

Episode 54: From Observing to Owning: A New Generation’s Perspective on Leading Huddles


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Based on the article “From Observing to Owning: A New Generation’s Perspective on Leading Huddles” by Mark McKenzie and Andrew Martyn, this podcast explores how empowering a Gen Z team member to lead daily huddles transformed them from routine check-ins into meaningful developmental experiences.

Andrew shares his journey from passive observation to active leadership and reflects on how trust, humility, and respect can make huddles engaging, productive, and connected. By contrasting previously experienced ineffective huddles with a more inclusive and purposeful approach, he demonstrates how clear intent and ownership can energize a team’s daily rhythm.

The discussion emphasizes that huddles are most powerful when they are designed to not only manage work but to develop people. Core lessons include defining the purpose and experience of the huddle, encouraging participation, following standard processes, and fostering continuous improvement.

Ultimately, the session highlights how giving ownership to team members builds both capability and culture, turning a simple system into a shared experience that strengthens alignment, engagement, and growth.

To learn more, please visit: https://shingo.org.

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Shingo Principles PodcastBy Shingo Institute, Jon M. Huntsman School of Business at Utah State University

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