
Sign up to save your podcasts
Or


You’re a secretary for a little while, but you’ve been watching the technicians, and you want to give it a try.
So you become an apprentice.
You’ve been in the field for a little while, but you see a need to open a new location, and you write up a business proposal.
So you become a general manager.
As a GM, what’s the key to your success? (Other than a phenomenal work ethic and passion for the industry.)
Open-mindedness, especially in interviewing.
This is the true story of this episode’s guest, Samantha Salazar, General Manager at Rice Plumbing and Heating.
Join us as we discuss:
- Samantha’s career journey from no industry experience to management
- Expansion and opening a new location
- How she interviews, hires, and trains
- Candid experiences as a woman in the trades
Check out these resources we mentioned during the podcast:
- Business coaches - Al Levi , Tommy Mello , and Ellen Rohr
- Ellen’s e-books
If you want to hear more stories from the trades, subscribe to Toolbox for the Trades on Apple Podcasts , Spotify , or here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
By ServiceTitan4.9
8181 ratings
You’re a secretary for a little while, but you’ve been watching the technicians, and you want to give it a try.
So you become an apprentice.
You’ve been in the field for a little while, but you see a need to open a new location, and you write up a business proposal.
So you become a general manager.
As a GM, what’s the key to your success? (Other than a phenomenal work ethic and passion for the industry.)
Open-mindedness, especially in interviewing.
This is the true story of this episode’s guest, Samantha Salazar, General Manager at Rice Plumbing and Heating.
Join us as we discuss:
- Samantha’s career journey from no industry experience to management
- Expansion and opening a new location
- How she interviews, hires, and trains
- Candid experiences as a woman in the trades
Check out these resources we mentioned during the podcast:
- Business coaches - Al Levi , Tommy Mello , and Ellen Rohr
- Ellen’s e-books
If you want to hear more stories from the trades, subscribe to Toolbox for the Trades on Apple Podcasts , Spotify , or here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.
Hosted by Ausha. See ausha.co/privacy-policy for more information.

585 Listeners

3,907 Listeners

32,717 Listeners

211 Listeners

576 Listeners

1,106 Listeners

4,445 Listeners

2,281 Listeners

743 Listeners

211 Listeners

154 Listeners

51 Listeners

517 Listeners

251 Listeners

8 Listeners