Congratulations to Brian Alexson on his recent promotion at Anticimex (AX). Quicker than you can say SMART, Brian rose the ranks from reporting to Senator Scott Stevenson to the President of Anticimex North America. Stockholm-based Anticimex views North America as a new frontier. AX entered the US in 2016, and now sits at #8 on PCT's Top 100 list. With $1 billion in its sights, will AX provide coast-to-coast coverage like its North American counterparts?

Brian has experience in janitorial, solar, and recycling. What can the pest control industry learn from Brian’s varied background? What prevents industry innovation?

Jarl Dahlfors preached on the decentralized format at Anticimex in Episode 24. Let’s find out if there are exceptions to that rule. As an outsider looking in, it’s hard to find room for improvement at AX. What can Brian do to raise the bar with their high performing culture?

Watch in 4K on YouTube, or tune in to hear Brian share his take on customer experience, communication, and leadership.

Co-Produced, Edited, and Mixed by Dylan Seals of Verbell.Ltd