In persuasion, there are a few words and phrases that a lot of people say, but that they don't really mean. In a recent article on Inc.com, 11 of these terrible sayings are reviewed. It's an entertaining article and Kurt and Steve discuss it in detail.

Have you ever received an annoying voicemail from a salesperson? Or better yet...have you ever LEFT an annoying voicemail? We all have. Many think leaving voicemials is pointless. Otheres will leave them for days and not get any results. On this episode, Kurt and Steve discuss how to leave an effective voicemail that will get your prospects to call you back.