After Steve gives the full report on his recent trip to Puerto Rico (including a priceless blunder by the Ritz Carlton resort), Kurt discusses this week's "geeky article moment." A recent article on Psych Central reveals the advantages of both active and passive communication styles.

The rest of the show centers around a recent interview Steve conducted with Brad Harker. Brad is the author of The Laws of Influence - Mastering the Art of Sales, Leadership, and Change. He operates a sales company, FoundersInc.com and actively consults with professionals and organizations in the disciplines of sales, leadership, and influence.