Everyday MBA

Episode 70 - Adam Toporek discusses his book Be Your Customer's Hero and real world tips and techniques for creating superior customer experience. Adam is the founder of the Customers That Stick blog. He has been recognized by The Huffington Post as one of the "Top 100 Most Social Customer Service Pros On Twitter." Stay tuned after the interview for five action items to take advantage of the ideas and advice in this interview, and hear bonus comments from Adam.

Host, Kevin Craine Everyday-MBA.com

Create killer customer experience

Episode 69 - Gordon Tredgold discusses his book FAST and four principles every business needs to achieve success and drive results. Gordon has been recognized by Inc Magazine as one of the Top 100 Leadership and Management Experts and is a Visiting Professor at Staffordshire University. Use these principles to achive results more quickly. Stay tuned after for five action items to take advantage of the ideas and advice in this interview, and hear bonus comments from Gordon.

Host, Kevin Craine Everyday-MBA.com

Episode 68 - Jay Samit discusses his best-selling book Disrupt You! and ways to master personal transformation, seize opportunity and thrive in an era of endless innovation. Jay helped launch and grow Linkedin, was an exec at Sony and Universal Studios, and now a professor at USC. You've seen him in The New York Times, The Economist and Businessweek, as well on ABC, Bloomberg, CBS, CNN, and many more. Stay tuned after the interview for five action items to take advantage of the ideas in this interview and hear bonus comments from Jay.

Host, Kevin Craine Everyday-MBA.com

Episode 67 - Chris Surdak discusses his book Jerk - 12 Steps to Rule the World and ways to use Big Data and transformative trends and technology to craft a new path to business success. Chris is the award-winning author of Data Crush and returns to the program with more important tips and perspective. Stay tuned after the interview for five action items to take advantage of the ideas and advice, and hear bonus comments from Chris.

Host, Kevin Craine @Everyday_MBA

Special Episode - 7 Characteristics of Killer Knowledge Leadership Content - Kevin Craine is interviewed by Andy Paul. Learn how to create content that will help you standout, build credibility and sell more. A sneak-peek at Kevin's new book coming soon. Stay tuned next week for another regular episode of Everyday MBA.

Host, Kevin Craine @Everyday_MBA

Special Episode - 5 Action Items for Entrepreneurs - Take action for success with these Everyday MBA action items. Hear comments from best-seller Doug Sandler, podcasting giant John Lee Dumas, C-Suite executive coach Dov Baron, social media master Shama Hyder and top millennial author Matt Britton. Stay tuned next week for another regular episode of Everyday MBA.

Host, Kevin Craine @Everyday_MBA

Special Episode - 5 Action Items for Entrepreneurs featuring Doug Sandler, John Lee Dumas, Dov Baron, Shama Hyder and Matt Britton.

Episode 66 - Steven Haines discusses The New Managers Survival Guide and management tips for success in the corporate world. Steven is the founder and CEO of Sequent Learning Networks and an expert in management effectiveness. Stay tuned after the interview for five action items to take advantage of the ideas and advice in this interview and hear bonus comments from Steven.

Host, Kevin Craine @Everyday_MBA

Everyday MBA is produced by CraineGroup.com

Steven Haines discusses success tips for new managers from his book "The New Managers Survival Guide."