In this episode, Jeff Compton continues his discussion with David Carrol, diving into the pressures faced by automotive technicians to obsess over their work. David emphasizes the unrealistic expectation for technicians to diagnose issues perfectly every time, advocating instead for a healthy work-life balance. Additionally, they discuss the frustrations of transitioning traditional family businesses to newer, more efficient methods, drawing on David's own experiences with the challenges and successes of implementing change. 

00:00 Adversity led to strategic business improvements.
06:20 Offered advice based on shared experiences.
12:48 Discussion about vehicle inspection and maintenance issues.
19:36 Over-promised, struggling to guide and mentor.
23:32 Balancing work and family life is challenging.
26:41 Challenges of being a diagnostic technician.
32:02 Despite challenges, achieved great success but then slowed.
37:56 Leaving allowed strong finish, seeking motivated helper.
43:30 Struggling to find qualified workers with tools.
48:02 Start with basic tools, and build your own.
56:30 Need money to solve technician shortage problems.
59:33 Thank you for your valuable time and insights.