However, without this practice done well, it will be tough to hold performance standards or see improvement in a team or company.

I would argue that if you are not doing this well, your team/company is doomed over the long term.

I discuss with industry experts and ex-Riot production leaders Ben Carcich and Aaron Smith from Valarin who are some of the most thoughtful and deep thinkers on leadership, production, and best practices.

OUTLINE:

0:00 Intro

3:50 Why feedback and performance evaluation is so bad at companies, toxic kindness

10:16 How to flip the script on feedback, why feedback is viewed negatively

14:45 Misunderstanding of psychological safety

19:40 Formal systems vs. informal systems

27:00 What did you say when you told them?

30:15 Why informal systems are more effective

30:45 How to optimize feedback delivery, shit sandwich and Impact model

40:00 How to proactively prevent having to give feedback, importance of setting expectations

45:44 Reducing feedback because feedback is overhead

48:40 Some people just can’t give feedback

53:18 Techniques to train people to give feedback - this takes time!

56:45 Time + risk of training someone to give feedback, are you creating a team-wide problem?

57:17 Performance evaluation

58:15 Importance of performance evaluation and how it can be counter-productive

1:00:40 Thinking about performance evaluation from foundational objectives

1:07:00 How to setup a performance evaluation system for your company

1:12:00 Different types of performance evaluation systems: Skills vs. performance targets vs. OKRs vs. stack ranking

1:28:58 Start, Stop, Continue

1:31:40 How to keep performance evaluation systems uniform

1:46:10 Final words of advice and contacting Ben and Aaron

👇 EPISODE LINKS:

- Building Better Games: https://www.buildingbettergames.gg/

- Building Better Games podcast: https://pod.link/1559448378

- Ben Carcich: https://www.linkedin.com/in/benjamin-...

- Aaron Smith: https://www.linkedin.com/in/doublearo...

SUBSCRIBE TO GAMEMAKERS:

- Spotify Podcast: https://spoti.fi/3Cpyq7i

- Newsletter: https://gamemakers.substack.com/

😃 —CONNECT WITH ME! —

• MY INSTAGRAM → @jokim1

• TWITTER → @jokim1

• LINKEDIN → https://www.linkedin.com/in/jokim/

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