As Covid restrictions were eased last year, the demand to travel abroad by air overtook the readiness of the industry to cope, leading to thousands of flights being cancelled and enormous queues at several airport terminals because of a shortage of staff across the board from security to baggage handlers and flight attendants.

GUESTS

Willie Walsh, Director General, International Air Transport Association, Former Chief Executive, IAG and British Airways

Tim Hawkins, Chief of Staff, Manchester Airports Group

Sally Gethin, Independent Aviation and Travel Analyst and Commentator

Produced in Partnership with The Open University.

PRODUCTION TEAM

Producers: Julie Ball and Simon Tulett