Welcome to the first guest episode of the newly rebranded Dysrupt Healthcare Podcast, hosted by Lester J. Morales.
Formerly known as Impact Healthcare, this show has evolved with a clear mission to remember the WHY behind disrupting healthcare.

In this episode, Lester sits down with Kimberly Carlson, CEO and founder of US Beacon, a company transforming how medical billing integrity is handled in America. Kimberly shares her powerful story — from advocating for her husband during his battle with stage IV cancer to building a company that helps employers and patients uncover costly billing errors that most people never even notice.

They expose shocking facts about the system — like why over 90% of medical bills contain errors, how self-funded employers can save millions, and why independent claim reviews are the hidden key to fixing a broken healthcare system.

Whether you're an employer, advisor, or healthcare professional, this episode will change how you see medical billing, fiduciary responsibility, and the real cost of care in America.

🔹 Learn how to protect your organization from overpayments
🔹 Discover what “Disrupt with a Y” really means
🔹 Get practical insights from real case studies saving millions

Hosted by Lester J. Morales, Dysrupt Healthcare (yes, spelled with a “Y” on purpose) highlights the WHY behind fixing a broken system. Each episode shares stories of leaders, innovators, and disruptors making healthcare more human, transparent, and affordable.

00:00 – Attention: This podcast has been disrupted
00:10 – From Impact Healthcare to Dysrupt Healthcare: the WHY behind the rebrand
00:46 – Meet Kimberly Carlson, CEO of US Beacon
03:04 – The personal story that started US Beacon
03:48 – 99% of medical claims have errors — why it happens
06:14 – Understanding medical coding and billing complexity
08:16 – The mechanic analogy: bundling vs. unbundling in healthcare
10:30 – Patients’ right to request an itemized bill
12:20 – Why every consumer should care about billing errors
13:43 – How billing errors drive up premiums
14:43 – Real-world example: $12,000 a night for a semi-private room
15:43 – Self-insured vs. fully insured: who’s responsible?
17:17 – Fiduciary risk and why employers should audit claims
18:20 – $5.5 million in savings: real case results
20:16 – “Fox guarding the henhouse”: when carriers audit themselves
21:44 – Why independent audits matter
22:45 – Contracts, RFPs, and clauses that protect employers
26:00 – Billing under CMS guidelines and avoiding illegal charges
28:10 – How one surgery led to $70,000 in avoidable costs
30:13 – Healthcare billing = buying a car without knowing the price
31:38 – City government case study: recovering taxpayer money
33:11 – Why you need an independent TPA
34:39 – The human side: the system isn’t evil, just broken
35:26 – The role of AI and automation in claims integrity
36:45 – US Beacon’s 1% appeal rate and what makes them different
37:00 – The meaning behind “US Beacon” and being a light in darkness
37:41 – Final thoughts and call to action

Guest: Kimberly Carlson – CEO, US Beacon
LinkedIn: Kimberly Carlson

Host: Lester J. Morales
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