The changes keep coming, and Allied Health businesses are feeling every bump. In this powerful episode, Cathy Love speaks with the amazing Sarah Collison, Founding Director of Verve OT and Verve Learning, about the turbulent aftermath of the 2025–26 NDIS pricing changes. 

What began as a rare moment of unity across the Australian Allied Health sector coming together to protest for change—has since morphed into a cycle of rapid adaptation and relentless daily decision-making. Sarah shares what she’s seeing on the ground: financial stress, leadership strain, team fatigue, and difficult client conversations.  

But she also offers clarity on what must come next—strategic pivots, values-based decisions, and bold, transparent leadership. 

Topics covered on NDIS pricing fallout, adaptive leadership, ethical billing, and foundational supports: 

• NDIS pricing fallout – Sarah breaks down the travel cuts, quarterly budgets, and financial impacts hitting Allied Health providers hard. 
• Adaptive leadership – How practice owners are leading their teams through uncertainty, burnout, and constant decision-making. 
• Ethical billing – The fine line between fair cost recovery and participant trust, and how to communicate pricing changes with transparency. 
• Foundational supports – What’s emerging behind the scenes, and why business owners need to stay informed and proactive. 

Related Episodes 

• Episode 351: Settling Grads, Shifting Marketing, and the Evolving NDIS 
• Episode 360: Rising Above the NDIS Pricing Storm 
• Episode 252: The Importance of Supporting Graduates and Finding a Balance Between Clinical Work and the Business 

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  

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More about The Allied Health Business Brilliance Podcast: 

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.