Once again, we have the great pleasure of speaking with Everbility’s co-founders, Angela Mariani and Mani Batra—two leaders who bring equal parts heart, technical brilliance, and lived experience to the AI conversation in Allied Health. 

In this episode, we explore how Everbility has evolved far beyond “AI scribes,” now supporting clinicians across documentation, scheduling, case management, and workflow optimisation. Angela and Mani share the personal and professional stories that shaped the platform, the global momentum behind its adoption, and what’s coming next for AI in Allied Health workplaces. This is an energising, honest look at burnout, workflow realities, technological change, and the future of clinical work. 

Topics covered on beyond AI Scribes, burnout, & the future of Allied Health workflows: 

• The origin of Everbility – Built from lived experience, compassion fatigue, and a determination to fix a broken workflow system. 
• Why clinicians are burnt out — and how AI can help. Reducing admin, shortening turnaround times, and eliminating the “pajama hours” no one talks about. 
• What AI will demand of future workplaces – From prompt literacy to responsible use, global compliance, and new expectations of efficiency. 
• Where Everbility is heading next – Agentic workflows, scheduling intelligence, integrations, and tools that go far beyond documentation. 

Related Episodes 

• Episode Number 330: AI Solutions for Allied Health 

P.S. If this episode is hitting on pain points you’re facing, let’s chat. 

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  

Connect with Nacre Consulting: 

• Let’s connect on Instagram 
• Follow us on Facebook 
• Let’s connect on LinkedIn 
• Join our Facebook Group online community 

More about The Allied Health Business Brilliance Podcast: 

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared. 

In this thoughtful conversation, Cathy Love is joined by Belinda McDonald, founder of NeuroSLP, to explore what it really takes to run a small-but-mighty sole trader practice in today’s Allied Health landscape. Drawing on more than 35 years as a Speech Pathologist supporting adults with neurological conditions, Belinda reflects on the seasons of her career and the personal experiences that shaped her shift from public health to private Allied Health business. 

Together, they unpack fear, moral injury, grief, reflective practice, self-care, and the fierce resilience required to stay values-driven in a rapidly changing system. Belinda’s insights are relatable, compassionate and deeply practical—offering guidance for business owners navigating uncertainty while still showing up with purpose and courage. 

Topics covered on fierce resilience, fear, moral injury, and sole trader realities: 

• Resilience through personal & professional seasons – How values, reflection, and support help sustain long-term business. 
• Fear & decision-making – Developing a healthier relationship with fear and using it as a guide rather than a barrier. 
• Moral injury in practice – The emotional strain of misaligned systems and the impact on clinicians, clients and care quality. 
• Sole trader realities – Practical strategies around systems, delegation, AI tools, and managing emotionally complex clinical work. 

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  

Midroll Message: Join our “Beyond Balance – Women’s Wellbeing At Work” online conference this December. 

Connect with Nacre Consulting: 

• Let’s connect on Instagram 
• Follow us on Facebook 
• Let’s connect on LinkedIn 
• Join our Facebook Group online community 

More about The Allied Health Business Brilliance Podcast: 

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode, Cathy Love and Nacre Consulting Business Manager, Layland Webb, get super candid and deliver an energetic roundup of what’s happening across the Allied Health business landscape. From taking a month off (and watching the business thrive), to deep commentary on summer-proofing, performance-based pay, and the realities of leadership — this conversation covers a lot of ground.

A major highlight of the episode is the upcoming Quarterly Allied Health Business Conference: Beyond Balance – Women’s Wellbeing at Work, happening on Friday, 5 December. Cathy and Layland unpack why this theme matters now more than ever, what the speaker lineup looks like. Discover why you truly don’t want to miss it. 

Topics covered on systems, women’s wellbeing, summer-proofing, performance reviews: 

• Women’s Wellbeing at Work – The December conference theme unpacked, including menopause, endometriosis, mental health, and workplace support. 
• Summer-Proofing Your Allied Health Business – How businesses are forecasting earlier, reducing seasonal losses, and planning for a profitable December–January. 
• Performance-Based Pay & Appraisals – Why traditional CPI-style increases don’t serve private Allied Health, and what fair, structured reviews can look like. 
• Sole Trader Realities – Launching Sole Trader Campus, supporting flexible work ambitions, and addressing common financial and marketing gaps. 

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Learn more about Beyond Balance – Women’s Wellbeing at Work, our December Quarterly Allied Health Business Conference. 

Connect with Nacre Consulting: 

• Let’s connect on Instagram 
• Follow us on Facebook 
• Let’s connect on LinkedIn 
• Join our Facebook Group online community 

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

Cathy Love is joined by Chantelle Robards for an essential year end conversation about what’s ahead for Allied Health businesses. 

From Thriving Kids negotiations and foundational supports to therapy guidelines, pricing reviews, and the evolving NDIA landscape — this episode unpacks what 2026 will mean for service providers, leaders, and teams across the sector. 

Cathy and Chantelle explore the real-world implications of these changes such as how funding decisions ripple through Allied Health businesses, what providers can expect from new data and compliance measures, and how to stay financially and operationally resilient in uncertain times. 

Stay informed, proactive, and ready for reform. 

Topics covered on Thriving Kids, Annual Pricing Review, NDIA grants and data pilots: 

• Thriving Kids & Foundational Supports – The ongoing Commonwealth–State discussions, potential rollout models, and what they could mean for families and providers. 
• Annual Pricing Review – Why APR timing depends on Fair Work outcomes and what small and large businesses can do to prepare. 
• NDIA Grants & Data Pilots – What these pilots reveal about the agency’s direction and who might be eligible to participate. 
• Looking Toward 2026 – The growing alignment between disability and aged care, and what Allied Health leaders should start planning for now. 

Related Episodes 

• Episode 371: Thriving Kids, Foundational Supports & What Providers Can Do Now 
• Episode 360: Rising Above the NDIS Pricing Storm 

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  

Midroll Message: Join us this December for Beyond Balance – Women’s Wellbeing at Work, our online conference exploring evidence-based ways to support women at work. 

Connect with Nacre Consulting: 

• Let’s connect on Instagram 
• Follow us on Facebook 
• Let’s connect on LinkedIn 
• Join our Facebook Group online community 

More about The Allied Health Business Brilliance Podcast: 

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this rerun solo episode, Cathy Love thinks out loud with Allied Health business owners about a trend many are now feeling: waitlists that aren’t what they seem. She explores why waitlists are dissolving, what your numbers are really telling you, and why relying on word of mouth alone is becoming an increasingly risky marketing strategy. 

Cathy also walks through a practical way to profile and prioritise your referrers (gold, silver, bronze), how to nurture those relationships as genuine two-way partnerships, and why now is the time to systemise your marketing so you’re not reinventing the wheel every six months. It’s a grounded, strategic conversation designed to help you steady demand, protect your revenue, and think more like a Director when it comes to referrals and marketing. 

Topics covered on disappearing waitlists, referrals & marketing systems 

• Disappearing waitlists – Why a “waitlist of 100” might really be 25 people ready to go, and how funding shifts, more providers and foundational supports are changing demand. 
• Reading your marketing numbers – Using gateway metrics (enquiries, conversions to waitlist, conversions to sessions) to understand what’s actually working. 
• Beyond word of mouth – The growing risk of relying solely on reputation and a single referrer, and why you need diversified channels and clearer referral data. 

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  

Midroll Message: Join us this December for Beyond Balance – Women’s Wellbeing at Work, our online conference exploring evidence-informed ways to create a healthier, more sustainable workplace for women. 

Connect with Nacre Consulting: 

• Let’s connect on Instagram 
• Follow us on Facebook 
• Let’s connect on LinkedIn 
• Join our Facebook Group online community 

More about The Allied Health Business Brilliance Podcast: 

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

In this episode, Nacre Consulting coaches Chantelle Robards and Layland Webb unpack why Allied Health businesses must move beyond a single funding source—and how to do it without derailing your core services. They cover the immediate push factors (e.g., Thriving Kids, support needs assessments, therapy guideline changes), then map out pragmatic steps to assess exposure, widen revenue pools, and steady operations through the next 12–24 months of reform. 

You’ll hear clear, objective moves—from in-house skills audits and adjacent offers to business-to-business/government packages and a minimum viable product approach that gets new services earning sooner. 

Topics covered on NDIS reforms, the urgency of diversification, and business strategy: 

• The Urgency of Diversification – A clear-eyed look at the specific NDIS reforms (Thriving Kids, Support Needs Assessments, new therapy guidelines) that are forcing business owners to rethink their reliance on a single funding stream. 
• Assessing Your Risk & Auditing Your Strengths – Discover the first critical steps: calculate your business’s true financial exposure to NDIS changes, then conduct an internal skills audit to uncover profitable service opportunities already within your team. 
• Actionable Growth Strategies – Explore practical ways to expand your offerings beyond 1:1 therapy, including moving into new markets (B2B/B2G), embracing the “Minimum Viable Product” concept to launch new programs faster, and adopting the agile mindset needed to thrive through change. 

Related Episodes 

• Episode Number 371: Thriving Kids, Foundational Supports & What Providers Can Do Now 

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  

Midroll Message: Join us at our online Quarterly Allied Health Business Conference this December! 

Connect with Nacre Consulting: 

• Let’s connect on Instagram 
• Follow us on Facebook 
• Let’s connect on LinkedIn 
• Join our Facebook Group online community 

More about The Allied Health Business Brilliance Podcast: 

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health Professionals and industry supporters alike.  

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared. 

Mia Poklepovich — Occupational Therapist, founding director of OT Inspire and The Freedom Therapist Club from Alice Springs joins Cathy Love to talk about building a values-led practice that serves remote First Nations communities. Mia shares how her team blends on-country outreach with a strong telehealth model and parent education to ensure continuity when weather, sorry business, or access barriers arise. 

They explore moving beyond “traditional therapy” towards a generalist approach that looks at the whole person, the power of listening and cultural safety, and why running a business in seasons guards against burnout. Mia also opens up about scaling teams, protecting energy, and designing weeks that honour both client impact and life outside work. 

Topics covered on generalist OT, remote outreach, telehealth & seasons of business: 

• Generalist Occupational Therapy – Why broad, across-the-lifespan skills matter (especially under the NDIS) and how to stay within scope while meeting real-world needs. 
• Culturally safe remote services – Building trust, listening first, and tailoring supports for each community’s language, practices, and priorities. 
• Telehealth & parent programmes – Inside “Empowered Emotions” and how online groups reduce isolation and strengthen co-regulation at home. 
• Energy, seasons & boundaries – Planning work in quarterly rhythms, protecting morning rituals, and matching tasks to your best energy. 

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  

Midroll Message: Get a quick snapshot of how your Allied Health business is doing with our Biz Quiz. 

Connect with Nacre Consulting: 

• Let’s connect on Instagram 
• Follow us on Facebook 
• Let’s connect on LinkedIn 
• Join our Facebook Group online community 

More about The Allied Health Business Brilliance Podcast: 

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared. 

In this rerun, Cathy speaks with Lauren Hart and Therese Sullivan, Co-Directors of Optimal Living (an OT-only practice specialising in adult neuro and home mods) and co-founders of Otuition, a learning platform for Occupational Therapists. Lauren shares how Optimal Living grew by narrowing its niche, investing in culture, and building robust systems. Therese recounts her journey from first employee to co-director and the mindset shifts, legal groundwork, and trust that underpin a healthy partnership. 

They unpack why “grab-and-go” CPD falls short, and how Otuition applies adult-learning design to build clinical reasoning, reflection, and confidence. This episode also dug into OT strengths for entrepreneurship, whole-picture problem-solving, people skills, and emotional regulation—and how leaders can model resilience, review agreements, and keep optimism alive in a challenging market. 

Topics covered on OT entrepreneurship, adult learning, systems & operations, partnerships: 

• Partnerships & leadership – Moving from employee to co-director; trust, shared risk/reward, and reviewing agreements as roles evolve. 
• Systems that scale – Supervisory structures, accountability, and process discipline to reduce founder dependency and sustain performance. 
• Designing learning that sticks – Replacing ad-hoc training with structured, self-paced education that builds reasoning, reflection, and growth mindset. 

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  

Midroll Message: Complete our short and snappy Allied Health Biz Quiz today! 

Connect with Nacre Consulting: 

• Let’s connect on Instagram 
• Follow us on Facebook 
• Let’s connect on LinkedIn 
• Join our Facebook Group online community 

More about The Allied Health Business Brilliance Podcast: 

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared. 

The “Thriving Kids” announcement has sent ripples of uncertainty through the paediatric Allied Health sector. Let’s cut through the noise to discuss what the proposal really means for you as an Allied Health Business Owner. We break down the timeline, the political drivers, and the critical details that are still up in the air. 

Chantelle Robards (Speech Pathologist and NDIS specialist coach with deep policy and provider-side experience) translates policy into practice: potential delivery models (e.g., commissioning through schools/ECEC, possible Medicare line items), risks to referral streams and revenue, and practical responses—scenario planning, data discipline, partnerships, diversification, and measured advocacy with peaks and local MPs. This is a must-listen for any provider wanting to stay informed, mitigate risks, and strategically position their practice for a thriving future. 

Topics covered on the proposed Thriving Kids program, NDIS changes, and business strategy: 

• Understanding Thriving Kids: A clear breakdown of what we currently know about the program, the proposed timeline, and the political tensions between the Commonwealth and states that are shaping its development. 
• Risks vs. Opportunities: A frank discussion on the potential threats to your business model (like a shift to block funding) versus the huge opportunities for growth through new partnerships, service diversification, and potential Medicare funding streams. 
• Future-Proofing your business: Actionable steps you can take right now to prepare. We cover the importance of data analysis, scenario planning, effective advocacy, and clear communication with your team and clients to navigate the transition with confidence. 

Resources Mentioned 

• Thriving Kids Reforms – What Allied Health Business Owners Are Talking About 

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.  

Midroll Message: Complete our Allied Health Biz Quiz and get a personalised business report in minutes! 

Connect with Nacre Consulting: 

• Let’s connect on Instagram 
• Follow us on Facebook 
• Let’s connect on LinkedIn 
• Join our Facebook Group online community 

More about The Allied Health Business Brilliance Podcast: 

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared. 

In this episode, Cathy Love sits down with Korryn Campbell, one of Australia’s first Certified Online Business Managers (OBM®) and Founder of Allied Business Support Australia. 

Korryn shares her 17-year journey from starting a virtual office business during maternity leave to now running a 15-person remote team that supports Allied Health providers across Australia. Together with Cathy, she explores why reception is the heartbeat of any business, how culture-first hiring sustains her growing team, and why trading back time from admin and reception tasks is essential for business owners to thrive. 

Topics covered on Allied Health support ops, reception, remote team culture: 

• Reception as revenue protection – turning missed calls into bookings and managing waitlists. 
• Scaling a remote team – culture-led hiring, systems, and long-term partnerships. 
• Resilience in business ownership – lessons from 17 years of building and leading Allied Health support services. 

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.  

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Stronger Allied Health businesses start here – take the Allied Health Biz Quiz. 

Connect with Nacre Consulting: 

• Let’s connect on Instagram 
• Follow us on Facebook 
• Let’s connect on LinkedIn 
• Join our Facebook Group online community 

More about The Allied Health Business Brilliance Podcast: 

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.  

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.