Automating a broken process doesn't fix it — it makes it faster to stay ineffective. Here's the question that should come before anything else.

When I work with firm owners, pricing is almost always the first thing we dig into — and what I teach came directly from running my old firm.

The hire that makes you uncomfortable might be the one that finally gets you out of the bottleneck. Here's the case for going senior early.

The gig economy just got flipped — AI is now the employer. Here's what that means for accounting firms and the work worth building around.

My five-year-old asked me to explain what I do — and trying to answer reminded me of something many firm owners have quietly lost sight of.

Fixing your prices or systems won't help much if the thinking underneath them hasn't changed. Here's what actually needs to shift first here.

AI tools of today are viewed as something to help you think faster. The next phase is AI that actually does things for you — and it's already here for firm owners to explore.

Are you selling your process or selling the outcome? The difference could be affecting the clients you attract and what you're able to charge.

June is one of the most important months for accounting firms — and one of the most wasted. Here's how to actually make the most of it.

Episode resources: https://docs.google.com/document/d/1L3v1Xg0qiBhDQKroi5Qf73hWUvG4yOA0RQvbxOBizc0/edit?usp=sharing — Many firm owners say they want to delegate, but haven't defined what ownership actually looks like for each person on their team. I share the exact framework we used at Future Firm — including why I needed it applied to myself first — and how it could help reduce the constant escalations you might be dealing with right now.