Today's episode represents the last in our MSO Chronicles series, so we're ending it with a bang. We've had many great MSOs represented so far, from the small up-and-comers to some well-established juggernauts, and everything in between. It's only fitting then, that we end this series with the largest of the MSOs. Today's guest is Todd Dillender, COO of Caliber Collision. Caliber obviously needs no introduction, and today we'll talk about their growth, Todd's take on culture, the future of Caliber and the industry as a whole, and much more. Stay tuned at the end of the show for a sneak peek of our next series and, in the meantime enjoy this insightful episode.

This episode is sponsored by: Hunter Engineering

At Hunter Engineering, the theme behind all their products is do it right, do it once. So when you're doing alignments, the time to find hidden damage is before you start, not after. The workflow for Hunter's Collision Alignment System surfaces the trouble right up front by providing five additional collision-specific measurements, like toe out on turn, maximum steer and ride height, to find the problems right away. It's all about efficiency, so find the damage before it finds you.

To learn more about Hunter's Collision Alignment System, visit https://www.hunter.com/