Get Paid For Your Pad | Airbnb Hosting | Vacation Rentals | STR Revenue Management

Jasper talks with Peter, the host of Clyde River Cottage in southern Australia. With a background in the hospitality business, Peter is well-versed in providing guests with a quality experience and marketing to travelers both directly and through third-party platforms.

Peter shares the advantages of diversifying your Airbnb business and discusses how he uses the Triple Wow Factor to procure five-star reviews. Listen and learn when it’s beneficial to post your listing on multiple platforms – or perhaps even create your own website!

Topics Covered
How Airbnb clients differ from other travelers
•Airbnb guests are buying an experience
•Most are looking to be a part of a community
The benefits of sticking with a single platform
•Allows you to build a strong reputation
•Keeps things simple (no chance of double-booking)
The disadvantages of using just one platform
•Miss out on demand provided by other marketplaces
•Can be risky to put all your eggs in one basket
Why Peter utilizes multiple platforms
•Airbnb alone doesn’t provide enough demand to reach full occupancy in smaller markets
•Clients who don’t trust Airbnb still have access to his listing
•A Google search for accommodations in his area will pop three different results that lead to his listing
The advantages of having your own website
•Opportunities for promotion (i.e.: YouTube video links, blog, newsletter for past guests)
•Clients who prefer to deal directly with a host have access to your listing
How to prevent/manage double-bookings
•Immediately remove your listing from other platforms when you receive a booking
•Make connections with other Airbnb hosts in your area and offer referrals to guests who were double-booked, waiving the price difference
•Avoid cancellations on Airbnb; you will lose your Superhost status
Peter’s secret to five-star reviews, the Triple Wow Factor
1.Clean, comfortable accommodations
2.Recommendations for local experiences (coffee shops, restaurants, etc.)
3.Welcoming, available hosts

Connect with Peter
clyderivercottage.com.au

Resources Mentioned
stayz.com.au
Peter’s Prawning Video

Connect with Jasper
Email: [email protected]
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad
This episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests!

Hosted on Acast. See acast.com/privacy for more information.

Regulations and enforcement dominate the conversation today, as two big news stories out of NYC and London are making headlines.

Jasper is joined by Nicole Williams, VP of Strategy and Marketing for Hostfully, to chat about the property managers fined in NYC this week as well as the feasibility of enforcing the rules established in London.

Jasper and Nicole also cover the exponential growth of Airsorted, a management startup in the news and Jasper’s investment in Cali, Colombia.

Some of the topics covered
Article #1: Airsorted, a Fast-Growing Airbnb Management Startup, Raises £1.5M
•Manages 1,000 properties in the UK, a four-fold increase in the past six months
•Expanding to Sydney
•CEO with banking background is focused on hosts’ profitability
Article #2: New York City Issues First Illegal Airbnb Fines
•Two property managers fined for 17 violations
•Each violation carries a $1,000 fine
•Law against short-term apartment rentals went into effect in October
•Listings were pulled from Airbnb to avoid even larger fines
Article #3: Airbnb Introduces 90-Day Annual Limit for London Hosts
•Airbnb will ban hosts in London from renting homes for more than 90 days/year without official consent
•Local councils in charge of enforcement
•Hosts may list on other platforms to get around the rules
Article #4: Airbnb: $30 Billion Startup: This is What Wikipedia Can’t Tell You
•Explains the genesis of Airbnb
•Includes a breakdown of investment funding and an overview of acquisitions
•Surprising statistics
•10% of Airbnb hosts are seniors
•54% of Airbnb guests are female
•Airbnb has served 80,000,000+ guests in 34,000+ cities in 191+ countries
•List of key competitors may be useful for hosts looking to diversify
Jasper’s Personal News
•Investment in penthouse in Cali, Colombia
•Latest blogpost outlines his decision-making process

Resources Mentioned
Article #1: techcrunch.com/2017/02/07/airsorted
Article #2: theverge.com/2017/2/7/14532388/nyc-airbnb-first-illegal-renting-fines-issued
Article #3: theguardian.com/technology/2016/dec/01/airbnb-introduces-90-day-a-year-limit-for-london-hosts
Article #4: valuewalk.com/2017/02/airbnb-30-billion-startup-wikipedia-cant-tell-infographic
Jasper’s Blogpost:getpaidforyourpad.com/blog/bought-penthouse-cali-colombia-rent-airbnb

Connect with Jasper
Email: [email protected]
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad

This episode is sponsored by Aviva IQ. Aviva IQ automates messages to your Airbnb guests. It's also free!

Hosted on Acast. See acast.com/privacy for more information.

Jasper talks with Kevin the Financial Panther, an Airbnb superhost and expert side hustler. Kevin is a lawyer who has capitalized on the sharing economy to pay off $87,000 worth of student loans in just two and a half years!

Kevin shares his journey to becoming an Airbnb superhost and explains how he uses other platforms including DogVacay, Postmates and OfferUp to make extra money. Listen and learn how to incorporate side gigs into your life.

Some of the topics covered
The unexpected advantages of Airbnb hosting
•Kevin has received freebies from companies looking to get their products in front of consumers
•“Your house will never be cleaner”
How targeting a specific audience makes hosting easier
•Consider who is likely to book with you based on location
•Recognize what your target audience is looking for (i.e.: affordability, proximity to events)
Kevin’s advice for potential hosts who fear theft or damage
•More people are normal than you think
•His guests have been very polite and unobtrusive
Kevin’s tips for hosts who are just getting started
•Just do it
•Communicate with your guests
•Keep your house clean
Kevin’s approach to communicating with guests
•Do a walk-through to explain where to find and how to use appliances, etc.
•Utilize the Airbnb messaging system to keep a record of your correspondence
•Email a Hostfully guidebook upon booking and again a few days before the guest’s arrival
Why Airbnb is better than a roommate
•Your house is still fully yours (rather than having to share ownership)
•Kevin’s guests have been very respectful of the space and his privacy

Connect with Kevin
financialpanther.co

Resources Mentioned
Nest Bedding Partnership

Connect with Jasper
Email: [email protected]
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad

This episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests!

Hosted on Acast. See acast.com/privacy for more information.

In November of 2015, Airbnb Global Policy Chief Chris Lehane announced the bold goal of forming 100 home sharing clubs in 2016. Today, a global network of 112 of these advocacy organizations fight regulatory battles and engage in partnerships with small businesses to enrich the local economy and culture.

On this episode of the podcast, Jasper is joined by Emery Lieberman, Airbnb’s Global Home Sharing Clubs Mobilization Program Manager, and David Jacoby, CEO and Co-founder of Hostfully, to discuss how the company was able to reach the ambitious aim of establishing 100 organizations in a year, the role they play in their communities and the clubs that have celebrated particular success in fighting regulations – by telling their stories.

They also cover Airbnb’s statement-making Super Bowl commercial highlighting the company’s commitment to inclusiveness. Find how Airbnb took a big stand on a big stage!

Some of the topics covered
Airbnb Community vs. Airbnb Citizen Clubs
•The community is an online platform where hosts connect and ask general questions
•Clubs are specific to a given city and focus on location-specific public policy issues and philanthropic projects
The Role of Home Sharing Clubs Around the World
•Gives hosts a voice in the political sphere
•Airbnb provides resources, but clubs are led by hosts
•Allows hosts the opportunity to educate communities and partner with other small businesses
The Journey to Establishing 100 Clubs
•Many were organizing already
•In cities with multiple hosts, leaders were identified and offered resources to create their own vision
•Hosts want to feel connected to a support system
Home Sharing Club Success Stories
•Defeat of Prop F in San Francisco
•Advocacy in Barcelona
•The power of storytelling in New Orleans
Airbnb’s Political Super Bowl Ad
•CEO Brian Chesky has criticized Trump’s travel ban
•The ad’s #weaccept aligns with Airbnb’s mission of creating a world where anyone can belong

Resources Mentioned
Airbnb Community Forum
Airbnb Community Clubs Page
Airbnb Citizen Forum
Airbnb Citizen Clubs Page
Airbnb’s Super Bowl Ad

Connect with Jasper
Email: [email protected]
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad

This episode is sponsored by Aviva IQ. Aviva IQ automates messages to your Airbnb guests. It's also free!

Hosted on Acast. See acast.com/privacy for more information.

On this episode of the podcast, Jasper chats with Pierre-Camille Hamana, founder of smartbnb, an application that provides value to Airbnb hosts via automated messaging. Smartbnb gives superpowers to superhosts, improving response times and listings placement!

Jasper explains how his own experience as an Airbnb host informed the development of smartbnb, the flexible functionality of the application, and the freedom smartbnb allows its users. Listen in to learn how smartbnb can make your Airbnb venture easier and more profitable!

Some of the topics covered
How Pierre’s experience as an Airbnb host inspired smartbnb
•Airbnb is a quality marketing and design product, but lacks features
•He found the messaging aspect to be draining
How smartbnb creates personalized messages at scale
•Hosts schedule automated messages
•Shortcuts create custom messages including the guest’s first name, the city they are traveling from, etc.
•Availability and price inquiries are answered immediately with the total price in the guest’s currency
•The multilingual platform supports 29 languages and initiates communication in the language the guest viewed the listing
•Messages are sent to guests based on their time zone
The market monitoring feature of smartbnb
•Airbnb promotes hosts who convert inquiries into reservations
•Improved response times provided by smartbnb help hosts climb to the top of the results page
•Smartbnb users receive daily reports re: their placement in search results
The value of the app’s option to add team members to notification system
•Cleaning staff, concierge receive notice of bookings
•Concierge, drivers alerted when flights are delayed
Pricing and the configuration process
•Smartbnb offers a 14-day free trial
•Cost contingent on number of listings
•Base plan includes two listings for €15/$18
•Sign up with your Airbnb account at smartbnb.io
•Most configure within an hour
What’s next for smartbnb
•Pierre is working to add support for WhatsApp

Connect with Pierre
smartbnb.io/messaging
twitter.com/smartbnbhq
facebook.com/smartbnb/

Resources Mentioned
Free Listing Report

Connect with Jasper
Email: [email protected]
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad

This episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests!

Hosted on Acast. See acast.com/privacy for more information.

Trump is on our radar again this week as his travel ban on refugees from seven Muslim-majority countries has left travelers stranded at airports all over the world.

Jasper is joined by Margot Schmorak, CEO and Co-founder of Hostfully, to discuss the details of Airbnb’s response to the executive order and tech executives speaking out against the policy.

In other news, Jasper and Margot cover Airbnb’s milestone in becoming profitable in the second half of 2016, a complementary service (Traveling Spoon) that offers travelers a meaningful cultural experience, and Jasper’s personal update regarding an exciting new investment.

Some of the topics covered
Article #1: Airbnb Offers Free Housing to People Stranded by Immigration Order
•CEO Brian Chesky is soliciting volunteers to host people in need
•Airbnb will subsidize the cost in locations where free housing is unavailable

Article #2: Airbnb Reaches Profitability
•Significant because other sharing economy firms are still losing money
•Uber lost 3 billion last year
•Airbnb still has nearly all the $3 billion in funding raised
•Success attributed to growth and lack of competition
•Airbnb steals some market share from the hotel industry, but it is also expanding the market
•31% of users in the last 12 months switched from staying with friends and family
•HomeAway’s pricing model and site design prevent it from becoming a true competitor

Article #3: Traveling Spoon, An Airbnb For Home-Cooked Dinners Globally, Launches With $870K in Funding
•Offers home-cooked meals and cooking classes with the best home cooks around the world
•Potential complementary service to market to Airbnb guests

Jasper’s Personal News
•Investment in penthouse in Cali, Colombia
•Building allows short stay rentals
•Will provide high-end accommodations in an area where few are available

Resources Mentioned
Airbnb Volunteer Link to Host Refugees
Article #1: techcrunch.com/2017/01/29/airbnb-free-housing-immigration-ban
Article #2: businessinsider.com/airbnb-reaches-profitability-2017-1
Article #3: techcrunch.com/2015/09/16/traveling-spoon/
travelingspoon.com
eatwith.com
eatfeastly.com

Connect with Jasper
Email: [email protected]
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad

This episode is sponsored by Aviva IQ. Aviva IQ automates messages to your Airbnb guests. It's also free!

Hosted on Acast. See acast.com/privacy for more information.

Jasper is joined by Henry Bennett, Co-founder and CEO of Your Welcome. Your Welcome’s product is a tablet system that hosts can use to provide important information to their guests as well as sell additional services!

In today’s episode, Henry explains why he started the company, and how Your Welcome can save you time, increase the likelihood of a 5-star review, and even generate additional income!

Some of the topics covered
How Henry came up with the idea to start Your Welcome
•Rented out his house on Airbnb
•Left out a tablet for guests to use and realized they were using it to research local activities/hotspots
How hosts can customize the tablet for their Airbnb
•Ability to create custom recommendations
•Ability to display instructional videos
How hosts can use the tablet to sell additional services to guests
•Late checkout
•Mid-stay clean
•Parking permits
•Food delivery (most popular)
The cost of Your Welcome
•UK: £49.99 for 6 months, £99 for 12 months
•US: $59.99 for 6 months, $119.99 for 12 months
•20% of revenue from services
Typical ROI when using Your Welcome
How to sign up
•Visit yourwelcome.com: Use code "GPFYP" for a 30% lifetime discount
What’s next for Your Welcome
Henry’s tip on using Your Welcome’s Analytics Portal
•The host will get to know the needs of their guests
•Can find out what recommendations are actually being used
•They can customize the tablet according to what the guests mostly use
Why using the Your Welcome tablet can help you get 5-star reviews

Connect with Henry Bennett
yourwelcome.com
twitter.com/yourwelcometv
facebook.com/yourwelcomeTV
instagram.com/yourwelcometv

Resources mentioned
yourwelcome.com: Use promo code "GPFYP" to get a 30% lifetime discount

Connect with Jasper
Email: [email protected]
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad

This episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests!

Hosted on Acast. See acast.com/privacy for more information.

What does Donald Trump’s inauguration mean for the future of Airbnb?

This week Jasper is joined by Silvia Li, Head of Marketing at Hostfully, to discuss what impact the Trump administration will have on Airbnb corporate as well as Airbnb hosts around the world. Some of what Trump has said and done might hurt Airbnb while some might help.

Also discussed is Professional Airbnb Investors and their impact on the market, Airbnb’s impact on the hotel industry and the one gadget that solves Airbnb hosts’ “biggest problem”.

Some of the topics covered
Article #1: How will Uber, Lyft and Airbnb fare under Trump?
•What might hurt:
oDeteriorating relationship with China
oTrump’s conflict of interest as a hotel owner
•What might help:
oTrump’s focus on reducing regulations

Article #2: The Rise of the Professional Airbnb Investor
•Large real estate companies are looking at Airbnb closely
•ROI is generally greater for short term vs. long term rentals
•6% of Airbnb hosts in New York City have 3 units or more
oAccount for 1/3 of revenue
•Regulatory uncertainty is holding real estate companies back

Article #3: How hard has Airbnb hit hotels? It’s not as bad as they thought
•Occupancy rate much lower for Airbnb's than it is for hotels
•Average daily rates only $20 lower for Airbnb’s than hotels ($149 vs. $169)
•Jasper has seen an increase in average rates over the years

Article #4: The One Gadget That Solves Airbnb Hosts' Biggest Problem - Seth Porges
•Ring Video Doorbell
•Keeps guests from bringing more people than allowed/agreed to
•Prevents many other issues

Resources mentioned
ring.com
Article #1: https://www.cnet.com/news/how-will-uber-lyft-and-airbnb-fare-under-trump/
Article #2: https://priceonomics.com/will-real-estate-investors-take-over-airbnb/
Article #3: http://www.miamiherald.com/news/business/article127358484.html
Article #4: http://www.forbes.com/sites/sethporges/2017/01/20/the-one-gadget-that-solves-air-bnb-hosts-biggest-problem/#1a051ee740dc

Connect with Jasper
Email: [email protected]
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad

This episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests!

Hosted on Acast. See acast.com/privacy for more information.

Jasper is joined by Dirk Minnebo, Founder of Iamb&b which is the largest short term rental management company in Amsterdam! Dirk’s company manages listings in both Amsterdam and Paris and he brings some valuable knowledge to this interview on the topic of optimizing your listing and creating a great experience for your guests.

As many of you know, Airbnb is now limiting the number of nights a year hosts can rent out their place in Amsterdam, but surprisingly Dirk says this will help instead of hurt his business. Tune in for a great interview!

Some of the topics covered
Background of Iamb&b
•Largest short term rental management company in Amsterdam
•Founded by Dirk In 2014
•Manages 800 listings in Amsterdam and 100 in Paris
Recent Airbnb enforcement of rental restrictions
Why the restrictions will actually help Iamb&b
Why Airbnb is stepping up regulation enforcement
Dirk’s advice to Airbnb hosts
•Be honest about your listing (mention the faults)
•Remember that what is “normal” in your country might not be normal elsewhere
•Make your listing personal
•Focus on cleanliness
•Use white linens and white towels
•Remember that the details matter
oSticker on the toilet roll
oOne hair in the bed/shower will ruin the guest’s experience and your 5-star rating
The flaw in Airbnb’s pricing algorithms
•Conflict of interest between what’s best for the host and what’s best for the guest.
How Iamb&b helps hosts maximize their pad's potential
•Iamb&b can take care of the whole process from listing and renting to cleaning
Recommended tools
•Beyond Pricing
What’s next for Iamb&b

Learn more about Iamb&b
Paris: http://iambnb.fr
Amsterdam: http://iambnb.nl

Resources mentioned
beyondpricing.com Use promo code: GP4YP for one FREE month and $60 in credit

Connect with Jasper
Email: [email protected]
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad

This episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests!

Hosted on Acast. See acast.com/privacy for more information.

There is plenty of news to discuss this week in the world of Airbnb and Jasper is joined by Nicole Williams who is the Vince President of Strategic Partnerships at Hostfully!

The biggest piece of news is that Chip Conley, Head of Global Hospitality and Strategy for Airbnb, has decided to step down. Jasper and Nicole discuss some reasons behind his decision and what it means to Airbnb.

Next is an article in the New York Times that mentions Jasper followed by an article regarding the tough regulations in Santa Monica CA. Enjoy the episode!

Some of the topics covered:
Chip Conley's decision to step down
•Head of Global Hospitality and Strategy for Airbnb
•Will remain an advisor to the company
•His 'baby' was Airbnb Trips which recently launched
Article: The Guide to Being an Airbnb Superhost (New York Times)
•Tips and Strategies
•Jasper is mentioned!
•Only 7% of hosts are ‘Superhosts’
•The importance of honesty - Even about the bad stuff
•Important to solve problems quickly
•Check in after first night
•Much more!
Article: Public registration required for homeowners providing short term rentals (Santa Monica)
•Santa Monica brought in 51 million USB from hotel taxes ( 1.8 million from Airbnb)
•Tough regulations
•How Airbnb is being blamed for the rising real estate prices

Resources mentioned
Article #1: The Guide to Being an Airbnb Superhost (New York Times): www.nytimes.com/2017/01/11/technology/personaltech/the-guide-to-being-an-airbnb-superhost.html
Article #2: Public registration required for homeowners providing short term rentals: smdp.com/home-share-rules/159275

Connect with Jasper
Email: [email protected]
Twitter: @GetPaidForUrPad
Instagram: @GetPaidForYourPad
Facebook: www.facebook.com/getpaidforyourpad

This episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests!

Hosted on Acast. See acast.com/privacy for more information.