The Bulletproof Dental Podcast Episode 405

HOSTS: Dr. Peter Boulden and Dr. Craig Spodak

GUEST: Dr. Brian Harris

DESCRIPTION

In this engaging conversation, Dr. Brian Harris shares his journey from burnout to rediscovering his passion for dentistry. He emphasizes the importance of patient enrollment and how virtual consultations can enhance the patient experience. The discussion covers the psychology behind patient interactions, the role of technology in modern dentistry, and the significance of building trust and transparency with patients. Dr. Harris also highlights the need for dentists to focus on providing value and creating lasting relationships with their patients, ultimately leading to greater success in their practices.

TAKEAWAYS

• Mastering patient enrollment is crucial for dental success.

• Burnout often occurs around 15 years into a dental career.

• The patient experience begins before they enter the practice.

• Virtual consultations can significantly enhance patient engagement.

• Building trust is essential for patient retention.

• Technology can streamline the patient consultation process.

• Patients appreciate personalized communication and transparency.

• Follow-up is key to maintaining patient relationships.

• Dentists should focus on providing value to patients.

• Creating a positive first impression can lead to higher case acceptance.

CHAPTERS

00:00 Introduction to Dr. Brian Harris and His Journey

02:44 The Burnout Phenomenon in Dentistry

05:44 The Impact of Family Legacy on Career Choices

08:25 Transitioning from Burnout to Passion in Dentistry

11:01 The Business vs. Clinical Dentistry Dilemma

14:06 Reinventing the Patient Experience with Smile Virtual

17:17 Understanding Patient Psychology in Consultations

19:57 The Importance of Connection in Patient Engagement

24:10 Understanding Patient Needs

30:45 The Importance of Patient Experience

36:10 The Flow of Giving and Receiving

41:54 The Power of Asynchronous Consultations

45:43 Connecting with Patients Effectively

47:39 Pre-Framing Conversations for Success

51:30 Understanding the Decision-Making Process

55:13 The Importance of Authentic Communication

57:03 Creating Success Through Small Actions

59:41 The Value of Focus and Passion in Practice