The GTM Podcast

GTM 128: The Death of Demos and Selling What Customers Actually Need with Fred Viet


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Fred Viet serves as the Chief Sales Officer at Aircall, overseeing global sales and playing a key role in scaling the company's reach over the last four years. With a background that includes leadership roles at AWS, Microsoft, and Lenovo, Fred brings a wealth of experience in building high-performing teams and driving revenue growth.

Discussed in this Episode:

  • The differences between selling in APAC and North America markets
  • The evolving role of partnerships and channels in software sales
  • Strategies for effective annual revenue planning
  • The impact of AI on sales processes and team structures
  • The future of SaaS pricing models and their implications for sales organizations

Highlights:
(3:29) Differences between selling in APAC and North America.
(9:10) The importance of understanding your ICP in partnerships.
(15:07) Advice on avoiding job-hopping early in your career.
(19:59) The impact of AI on sales team structures.
(24:34) The potential of AI to level the playing field for SMBs.
(30:10) Mistakes to avoid in annual revenue planning.
(35:46) The shift from demo-centric selling to value-based conversations
(41:38) Strategies for aligning sales and marketing teams.
(31:55) One thing revenue leaders believe to be true that Fred thinks is bull$***.
(43:28) One thing that is working for Fred/Aircall in go-to-market right now.

Guest Speaker Links (Fred Viet):
LinkedIn: https://www.linkedin.com/in/fredviet/

Host Speaker Links (Scott Barker):
LinkedIn: https://www.linkedin.com/in/ssbarker/
Newsletter: https://gtmnow.com/tag/newsletter/

Where to find GTMnow (GTMfund’s media brand):
Website: https://gtmnow.com/
LinkedIn: https://www.linkedin.com/company/gtmnow/
Twitter/X: https://x.com/GTMnow_
YouTube: https://www.youtube.com/@GTM_now
The GTM Podcast (on all major directories): https://gtmnow.com/tag/podcast/

Product GTMfund is Using: Superhuman
"Most people know that I am almost always on, regardless of holidays, but I certainly am not checking email as much as I normally would. And this year I came back to work and had so many emails in my inbox… the number was scary. But since I started using Superhuman last quarter, I was able to get back to inbox zero within minutes. It helps me and the team be so much more productive.

I don’t know how I didn’t start on Superhuman sooner. It was the most seamless onboarding experience - everything in my inbox synced within minutes. Superhuman works with your existing Gmail or Outlook accounts. New year, time to take back control - 2025 is the year of inbox zero. If anyone also wants to take back control of their inboxes and empower their teams to do so, check out Superhuman at superhuman.com/gtmnow" - Scott Barker

The GTM Podcast
The GTM Podcast is a weekly podcast featuring interviews with the top 1% GTM executives, VCs, and founders. Conversations reveal the unshared details behind how they have grown companies, and the go-to-market strategies responsible for shaping that growth.

Visit gtmnow.com for more episodes and other interesting content.

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