The GTMnow Podcast

GTM 148: Winning Every Tech Shift from a 3X Founder (From Internet to AI)


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Sean Whiteley is a three-time founder and the Co-Founder of Qualified, the AI pipeline automation platform purpose-built for inbound GTM teams. Previously, he founded GetFeedback (acquired by Campaign Monitor) and Kieden (acquired by Salesforce), where he also served as SVP & GM. With over two decades at the forefront of tech’s biggest transformations—from on-prem to cloud to AI—Sean offers a rare, long-term view on how to build companies and go-to-market engines in the face of massive disruption.

Discussed in this Episode:

  • Why the speed of AI adoption outpaces every previous tech wave
  • How the role of RevOps and team design is being reshaped by agentic systems
  • Why today’s buyer journey is nonlinear, AI-assisted, and fully in control
  • Tactical breakdown: how Sean mapped and tagged every task at Qualified for AI automation
  • Why success teams must sit at the core of GTM strategy, not as an afterthought
  • The most common GTM myth Sean is seeing today—and why it’s outdated
  • The characteristics Sean looks for in long-term co-founders and GTM hires

Highlights: 

02:00 Sean’s journey through on-prem, cloud, and now AI

05:00 Ops leaders as the new AI orchestrators inside GTM teams

08:30 From workflows to autonomous agents: how org charts are shifting

10:30 The “two-way doors” mindset for fast experimentation

13:30 The future of GTM: agents, trust falls, and buyer-led journeys

15:00 From personalization to “relevance at scale” in modern marketing

18:00 AI unlocks speed and efficiency—how that reshapes CAC payback and TCO

24:00 How Qualified created internal AI blueprints across every team

28:30 Inside the AI SDR: replacing manual inbound sales with 24/7 automation

32:00 Success is not post-sales—it’s the center of the GTM experience

36:00 Reinventing yourself as a founder through three companies

39:30 What still hasn’t changed: customer value and trusted partnerships

47:00 GTM myth: “We control the buying process”—why that’s dead

51:00 Where Sean learns about AI: customer conversations > thought leadership

Guest Speaker Links (Sean Whitely):

  • LinkedIn: https://www.linkedin.com/in/seanwhiteley
  • Qualified Website: https://www.qualified.com

Host Speaker Links (Sophie Buonassisi):

  • LinkedIn: https://www.linkedin.com/in/sophiebuonassisi
  • Newsletter: https://substack.com/@sophiebuonassisi

Where to find GTMnow (GTMfund’s media brand):

  • Website: https://gtmnow.com
  • LinkedIn: https://www.linkedin.com/company/gtmnow
  • Twitter/X: https://x.com/GTMnow_
  • YouTube: @gtm_now
  • The GTM Podcast (on all major directories): https://gtmnow.com/tag/podcast/

The GTMnow Podcast
The GTMnow Podcast is a weekly podcast featuring interviews with the top 1% GTM executives, VCs, and founders. Conversations reveal the unshared details behind how they have grown companies, and the go-to-market strategies responsible for shaping that growth.

Visit gtmnow.com for more episodes and other interesting content.

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The GTMnow PodcastBy GTMnow

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