The GTMnow Podcast

GTM 63: Community Mashup with The Best in the Game ft. Kathleen Booth, Erica Kuhl, & Holly Firestone


Listen Later

We have a special episode this week, a community mashup with the best community leaders in the game! Pavilion's SVP of Marketing, Kathleen Booth, The founder of Salesforce's Trailblazer's Community, Erica Kuhl, and The Former Director of Community for Salesforce's Trailblazer Community as well as The Former Head of Global Community at Atlassian, Holly Firestone.

What You Will Learn:

  • The importance of community in 2023.
  • How to stand out as a community in an oversaturated market.
  • How to maintain quality members in the community as you scale.
  • Centralizing user groups for the community: how to scale, track, and optimize for monumental growth.

Highlights:
(1:15) Kathleen Booth explains why community is more important than ever.

(6:34) How to advise early-stage SaaS companies on how to leverage community to drive revenue and demand.

(16:00) Erica Kuhl unpacks the oversaturation of community today and how to overcome that.

(20:00) Maintain quality members as you scale.

(25:07) Building Salesforce Trailblazers: walking through what worked and what didn't.

(33:00) Holly Firestone's time at Atlassian: scaling, tracking, and optimizing for significant growth.

(42:00) Some mistakes that Holly made as the Director of Community with Salesforce's Trailblazers.

(46:20) Mistakes that Erica Kuhl made during her time at Salesforce.

Guest Speakers Links:
Kathleen Booth's LinkedIn: https://www.linkedin.com/in/kathleenslatterybooth/
Erica Kuhl's LinkedIn: https://www.linkedin.com/in/ericakuhl/
Holly Firestone's LinkedIn: https://www.linkedin.com/in/hollygfirestone/

Host Speaker Links:
LinkedIn: www.linkedin.com/in/ssbarker/
Newsletter: thegtmnewsletter.substack.com/

The GTMnow Podcast
The GTMnow Podcast is a weekly podcast featuring interviews with the top 1% GTM executives, VCs, and founders. Conversations reveal the unshared details behind how they have grown companies, and the go-to-market strategies responsible for shaping that growth.

Visit gtmnow.com for more episodes and other interesting content.

...more
View all episodesView all episodes
Download on the App Store

The GTMnow PodcastBy GTMnow

  • 4.6
  • 4.6
  • 4.6
  • 4.6
  • 4.6

4.6

147 ratings


More shows like The GTMnow Podcast

View all
This Week in Startups by Jason Calacanis

This Week in Startups

1,283 Listeners

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch by Harry Stebbings

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

529 Listeners

The Official SaaStr Podcast: SaaS | Founders | Investors by SaaStr

The Official SaaStr Podcast: SaaS | Founders | Investors

172 Listeners

a16z Podcast by Andreessen Horowitz

a16z Podcast

1,083 Listeners

The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship by Omer Khan

The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship

184 Listeners

Founders by David Senra

Founders

2,082 Listeners

Masters of Scale by WaitWhat

Masters of Scale

3,983 Listeners

Y Combinator Startup Podcast by Y Combinator

Y Combinator Startup Podcast

232 Listeners

Grit by Kleiner Perkins

Grit

192 Listeners

30 Minutes to President's Club | No-Nonsense Sales by Armand Farrokh & Nick Cegelski

30 Minutes to President's Club | No-Nonsense Sales

391 Listeners

The Startup Ideas Podcast by Greg Isenberg

The Startup Ideas Podcast

203 Listeners

Marketing Against The Grain by Hubspot Media

Marketing Against The Grain

354 Listeners

The Next Wave - AI and The Future of Technology by Hubspot Media

The Next Wave - AI and The Future of Technology

59 Listeners

Revenue Builders by Force Management

Revenue Builders

155 Listeners

Uncapped with Jack Altman by Alt Capital

Uncapped with Jack Altman

40 Listeners