Head Heart & Boots

Today's show is a special replay from Brandon and I's last Book Club episode on Blue Collar Nation. We met to discuss my pick of the month, Leadership and Self-Deception by The Arbinger Institute. It was a challenging and provocative book, and the discussion with Eric and Larry was lively. Check it out! And read the book, it's fantastic. - Chris

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

Thank you partners!

We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

https://www.floodlightgrp.com/premier-partners

Join Brandon and I for our first "Owner Chat" shows where we interview an operator. Our first guest is Trish Wall. She and her husband Jim were Servpro Franchise of the Year recipients for 2022, and one of the fastest-growing Servpro operations in the United States. 

We talk about the head stories that often plague us as owners and leaders, as well as the huge demand on us to grow personally, in order to continue leading our people as the scale of our businesses grows. Trish is incredibly transparent and relatable. 

This show is one that you'll likely want to forward on to your other owner friends. - Chris 

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

Thank you partners!

We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

https://www.floodlightgrp.com/premier-partners

Hey friends, this is a special recast from the Blue Collar Nation podcast. We've been doing a monthly book club with them for the last few months and here's the latest installment- The Dichotomy of Leadership by Jocko Willink. Awesome leadership discussion was had by all- check out the episode and let us know what you think. - Chris 

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

Thank you partners!

We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

https://www.floodlightgrp.com/premier-partners

A special guest episode with RIA past president, past owner of Dayspring Restoration and Co-founder of Fleet Response. We get into a lot of different topics during this chat, but I think most of all, you get a more human, intimate picture of who Mark is, where he came from, and his "why" behind the business and his involvement in RIA. 

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors! 

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

Thank you partners!

We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

https://www.floodlightgrp.com/premier-partners

Back by popular demand "Changing our Project Management Mindset." In this riveting episode of Head Heart & Boots, your hosts Brandon and Chris embark on a captivating journey to uncover the hidden depths of the project manager's role. Join us as we delve into the vital responsibilities, mindset, and perspectives that set these unsung heroes apart in the world of business and innovation.

It's a common misconception that project managers merely oversee timelines, budgets, and teams. While these elements are undoubtedly part of the puzzle, the true essence of their job extends far beyond the surface. With expert insights and industry experience, Brandon and Chris demystify the complex world of project management.

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

Thank you partners!

We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

https://www.floodlightgrp.com/premier-partners

In this installment of the "Head Heart and Boots Podcast," Chris and Brandon explore the vital practice of "keeping short accounts" in both personal and professional settings. They initiate the discussion by explaining how adopting this principle can revolutionize relationships, enhance business dynamics, and foster personal development. They highlight its importance in sustaining healthy, open lines of communication with partners, family members, and colleagues. Additionally, they delve into the advantages of having regular, candid conversations across different aspects of life, including finances, parenting, and business management. Stressing the necessity for bravery in confronting issues head-on, they argue that it's preferable to openly discuss and resolve conflicts rather than letting them simmer.

Throughout the episode, the hosts encourage listeners to embrace the discipline of keeping short accounts, underscoring its transformative power in fostering healthier, more transparent, and growth-oriented personal and professional relationships.

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

Thank you partners!

We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

https://www.floodlightgrp.com/premier-partners

In this enthralling episode of the "Head, Heart, and Boots" podcast, Chris and Brandon explore the realms of entrepreneurship, self-improvement, and the role of AI in business. They engage in a fascinating discussion with Zach Garrett of Liftify, a pioneering firm that's transforming how companies manage online reviews using AI. Zach recounts his evolution from assisting in his father's computer shop to leading a cutting-edge company that harnesses AI for business enhancement. He provides deep insights into the mindset needed for entrepreneurship, the significance of goal-setting and vision in both life and business, and the intricacies of maintaining a balance between professional commitments and personal life. These revelations provide invaluable guidance for the audience.

Listeners will come away with practical advice on harnessing AI for business efficiency, the significance of customer feedback, and strategies for personal and professional growth. This episode is a must-listen for entrepreneurs, business owners, and anyone interested in the intersection of technology, leadership, and personal development.

Key Takeaways:

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

Thank you partners!

We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

https://www.floodlightgrp.com/premier-partners

In this episode of the "Head Heart and Boots Podcast," Chris and Brandon dive deep into the essence of personal and business transformation. They share anecdotes from their personal lives and professional experiences, reflecting on the importance of embracing change, the pursuit of learning, and the entrepreneurial spirit. The discussion covers the significance of gaining hands-on experience and the invaluable lessons learned from being actively involved in the service industry.

The hosts candidly talk about their consulting work, emphasizing how they guide businesses through growth and development challenges. They highlight the critical role of leadership in creating an environment conducive to learning and growth, not just for the sake of financial gain but for the broader perspective of skill development and personal fulfillment.

Key Takeaways:

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com

AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless.

https://www.answerforce.com/floodlight

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

Thank you partners!

We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

https://www.floodlightgrp.com/premier-partners

In this insightful episode of the "Head, Heart, and Boots Podcast," hosts Brandon and Chris delve into the world of entrepreneurship, resilience, and leadership with Julie Roberts, a co-owner and operator of a highly successful ServePro franchise. Julie shares her journey from starting in a rural market with her husband straight out of grad school to becoming a top performer in the ServePro network, emphasizing the importance of adaptation, intention, and consistency in business.

key takeaways:

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

Thank you partners!

We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

https://www.floodlightgrp.com/partners

In this episode of the "Head Heart and Boots Podcast," hosts Chris and Brandon explore effective leadership and team building, emphasizing the importance of understanding and aligning individual motivations with business goals. They discuss the necessity of adapting leadership styles to meet the changing expectations of the workforce, particularly highlighting the younger generation's need for frequent feedback and affirmation. The episode also touches on the value of strategic partnerships and the importance of fostering genuine relationships with employees to enhance job satisfaction and productivity. Through insights into intrinsic motivation and strategic questioning, Chris and Brandon offer guidance on creating a more motivated, dedicated, and satisfied workforce, ultimately driving business success and transformation.

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don’t leave it to chance, partner with Liftify and let them capture the feedback your team has earned. 

https://www.liftify.com/floodlight 

C&R Magazine is the industry’s oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. 

https://candrmagazine.com

Floodlight Consulting Group provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

Thank you partners!

We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all of them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

https://www.floodlightgrp.com/partners