Jenny Vandehey is the Vice President of Culture and Experience at First Onsite, one of the largest disaster restoration brands in the world. She is also a long time branding and marketing executive. And a doula (google it). And an herbalist. 

I was curious to know more about Jenny's role at First Onsite. It's a unique title/role in our industry, and I really admire them for making. And you can tell they take culture and experience seriously when you hear Jenny talk about the different initiatives they're executing on. 

But just in case you're thinking this convo may be too "big corporate"- virtually all of the stuff they're implementing and trying at a large scale, totally translates into a small business as well. It's really about shifting our thinking, and looking at the business from a different angle, I think. 

Enjoy, and as always, let us know what you think. - Chris 

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Xcelerate Restoration Software

Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform. 

Xcelerate is designed specifically for the restoration contractor industry

www.xlrestorationsoftware.com/mrm

Actionable Insights (Xactimate and restoration technology training)

Actionable Insights is an educational non-profit that’s helping contractors and carriers settle claims with Xactimate and Matterport. 

Are you looking for the best ways to invoice in Xactimate? Check out their 3700+ page database of Xactimate invoicing templates known as the Insight Sheet Database. 

Not finding the right line items? It’s probably in their Commonly Overlooked Line Item Database - you can’t use a line item if you don’t know about it!

Are you using Matterport right now? Do you want to make sure you’re not left behind as the industry goes digital? Actionable Insights has the training and resources you need to find success today and going forward

value.getinsights.org/FCG

Floodlight Consulting Group

Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

Floodlight Leadership Circles

The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

https://www.floodlightgrp.com/leadershipcircles

Individualized Operations Consulting and Training

The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

Here's a special episode where Brandon and I talk mid-life, priorities, the mental gymnastics of being an owner, considering our purpose. 

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Xcelerate Restoration Software

Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform. 

Xcelerate is designed specifically for the restoration contractor industry 

www.xlrestorationsoftware.com/mrm

Actionable Insights (Xactimate and restoration technology training)

Actionable Insights is an educational non-profit that’s helping contractors and carriers settle claims with Xactimate and Matterport. 

Are you looking for the best ways to invoice in Xactimate? Check out their 3700+ page database of Xactimate invoicing templates known as the Insight Sheet Database. 

Not finding the right line items? It’s probably in their Commonly Overlooked Line Item Database - you can’t use a line item if you don’t know about it!

Are you using Matterport right now? Do you want to make sure you’re not left behind as the industry goes digital? Actionable Insights has the training and resources you need to find success today and going forward

value.getinsights.org/FCG

Floodlight Consulting Group

Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

Floodlight Leadership Circles

The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

https://www.floodlightgrp.com/leadershipcircles

Individualized Operations Consulting and Training

The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

As commercial business becomes a bigger focus for more and more restoration companies, the topic of ERP's, PRP's, MSA's and other multi-site service agreements is becoming a more active conversation across the industry. 

During this show with Jeff Carrier, we get into his background as a restoration BDM going after commercial business, and why he ultimately decided to build his own tool for ERP's. It's a great discussion about commercial selling, as well as how to integrate ERP's into your selling process as a value-add. Enjoy! 

Check out www.restorationerp.com and mention Floodlight when you sign up for a special offer! 

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Xcelerate Restoration Software

Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform. 

Xcelerate is designed specifically for the restoration contractor industry

www.xlrestorationsoftware.com/mrm

Actionable Insights (Xactimate and restoration technology training)

Actionable Insights is an educational non-profit that’s helping contractors and carriers settle claims with Xactimate and Matterport. 

Are you looking for the best ways to invoice in Xactimate? Check out their 3700+ page database of Xactimate invoicing templates known as the Insight Sheet Database. 

Not finding the right line items? It’s probably in their Commonly Overlooked Line Item Database - you can’t use a line item if you don’t know about it!

Are you using Matterport right now? Do you want to make sure you’re not left behind as the industry goes digital? Actionable Insights has the training and resources you need to find success today and going forward

value.getinsights.org/FCG

Floodlight Consulting Group

Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

Floodlight Leadership Circles

The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

https://www.floodlightgrp.com/leadershipcircles

Individualized Operations Consulting and Training

The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

In this episode Brandon and Chris meet Jeremy Reets, the godfather of training techs in the restoration business. Jeremy's been interviewed a gazillion times since starting Reets Drying Academy, but in this show, we take some unexpected turns with him. In particular, we talk about the family origins of the business. How did Jeremy's dad manage the boys once they were working in the family restoration company? How did that shape Jeremy's approach to building and leading the Academy? We also talk about Reets' low turnover, what he hear's from visiting technicians, and his thoughts on the future of the industry. 


Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Xcelerate Restoration Software

Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform. 

Xcelerate is designed specifically for the restoration contractor industry

www.xlrestorationsoftware.com/mrm

Actionable Insights (Xactimate and restoration technology training)

Actionable Insights is an educational non-profit that’s helping contractors and carriers settle claims with Xactimate and Matterport. 

Are you looking for the best ways to invoice in Xactimate? Check out their 3700+ page database of Xactimate invoicing templates known as the Insight Sheet Database. 

Not finding the right line items? It’s probably in their Commonly Overlooked Line Item Database - you can’t use a line item if you don’t know about it!

Are you using Matterport right now? Do you want to make sure you’re not left behind as the industry goes digital? Actionable Insights has the training and resources you need to find success today and going forward

value.getinsights.org/FCG

Floodlight Consulting Group

Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

Floodlight Leadership Circles

The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

https://www.floodlightgrp.com/leadershipcircles

Individualized Operations Consulting and Training

The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

In today's show we take a serious look at what digital marketing actually means to our business. What the current tools and resources allow us to do to expand our reach and grow our sales. Rico provides some key insights on how to simplify our approach and make these tools far less intimidating. Strap in and let's dive into it!

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Xcelerate Restoration Software

Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform. 

Xcelerate is designed specifically for the restoration contractor industry

www.xlrestorationsoftware.com/mrm

Actionable Insights (Xactimate and restoration technology training)

Actionable Insights is an educational non-profit that’s helping contractors and carriers settle claims with Xactimate and Matterport. 

Are you looking for the best ways to invoice in Xactimate? Check out their 3700+ page database of Xactimate invoicing templates known as the Insight Sheet Database. 

Not finding the right line items? It’s probably in their Commonly Overlooked Line Item Database - you can’t use a line item if you don’t know about it!

Are you using Matterport right now? Do you want to make sure you’re not left behind as the industry goes digital? Actionable Insights has the training and resources you need to find success today and going forward

value.getinsights.org/FCG

Floodlight Consulting Group

Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

Floodlight Leadership Circles

The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

https://www.floodlightgrp.com/leadershipcircles

Individualized Operations Consulting and Training

The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

In this episode, Chris and Brandon sit down with a restoration industry veteran and innovator, Tom McGuire. We talk about how he first got into the restoration trade, why he started Large Loss Mastery, and what he loves about the business. We also talk about the software solution he co-founded, The Edge Plus 2.0, and get into how it's changing the large loss game and helping companies win more jobs and do it more profitably. 

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Xcelerate Restoration Software

Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform. 

Xcelerate is designed specifically for the restoration contractor industry

www.xlrestorationsoftware.com/mrm

Actionable Insights (Xactimate and restoration technology training)

Actionable Insights is an educational non-profit that’s helping contractors and carriers settle claims with Xactimate and Matterport. 

Are you looking for the best ways to invoice in Xactimate? Check out their 3700+ page database of Xactimate invoicing templates known as the Insight Sheet Database. 

Not finding the right line items? It’s probably in their Commonly Overlooked Line Item Database - you can’t use a line item if you don’t know about it!

Are you using Matterport right now? Do you want to make sure you’re not left behind as the industry goes digital? Actionable Insights has the training and resources you need to find success today and going forward

value.getinsights.org/FCG

Floodlight Consulting Group

Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

Floodlight Leadership Circles

The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

 https://www.floodlightgrp.com/leadershipcircles

Individualized Operations Consulting and Training

The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

In this show, Chris and Brandon compare their fitness journeys, the highs and lows, along with how working out and nutrition have affected their work and leadership. 

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Xcelerate Restoration Software

Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform. 

Xcelerate is designed specifically for the restoration contractor industry

www.xlrestorationsoftware.com/mrm

Actionable Insights (Xactimate and restoration technology training)

Actionable Insights is an educational non-profit that’s helping contractors and carriers settle claims with Xactimate and Matterport. 

Are you looking for the best ways to invoice in Xactimate? Check out their 3700+ page database of Xactimate invoicing templates known as the Insight Sheet Database. 

Not finding the right line items? It’s probably in their Commonly Overlooked Line Item Database - you can’t use a line item if you don’t know about it!

Are you using Matterport right now? Do you want to make sure you’re not left behind as the industry goes digital? Actionable Insights has the training and resources you need to find success today and going forward

value.getinsights.org/FCG

Floodlight Consulting Group

Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

Floodlight Leadership Circles

The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

https://www.floodlightgrp.com/leadershipcircles

Individualized Operations Consulting and Training

The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

In this episode we talk to Trisha Welstad, founder of the Leadership Center, where she coaches leaders and executives through transition and change. Trisha has her doctorate in Leadership and Global Perspectives from Portland Seminary, and today oversees the doctoral program and leads the Institute for Pastoral and Congregational Thriving. 
During our chat we talk about the important role of diversity in building health teams, how limiting beliefs impact our leadership and happiness, and how to avoid falling victim to The Old Fool Syndrome. You don't want to miss it! 

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Xcelerate Restoration Software

Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform. 

Xcelerate is designed specifically for the restoration contractor industry

www.xlrestorationsoftware.com/mrm

Actionable Insights (Xactimate and restoration technology training)

Actionable Insights is an educational non-profit that’s helping contractors and carriers settle claims with Xactimate and Matterport. 

Are you looking for the best ways to invoice in Xactimate? Check out their 3700+ page database of Xactimate invoicing templates known as the Insight Sheet Database. 

Not finding the right line items? It’s probably in their Commonly Overlooked Line Item Database - you can’t use a line item if you don’t know about it!

Are you using Matterport right now? Do you want to make sure you’re not left behind as the industry goes digital? Actionable Insights has the training and resources you need to find success today and going forward

value.getinsights.org/FCG

Floodlight Consulting Group

Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

Floodlight Leadership Circles

The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

https://www.floodlightgrp.com/leadershipcircles

Individualized Operations Consulting and Training

The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

Chris and Brandon are joined by Daniel Pink, author of 4 New York Times best-selling books, including Drive, To Sell is Human, and A Whole New Mind, and When. Daniel also delivered a top 10 most-viewed TED Talk called, "The Puzzle of Motivation," which has racked up more than 28 million views. 

Listen in while we chat with Dan about his newest book, The Power of Regret, and learn how considering our regrets can help us make smarter decisions, perform better at work and school, and bring greater meaning to our lives.

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Xcelerate Restoration Software

Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform. 

Xcelerate is designed specifically for the restoration contractor industry

www.xlrestorationsoftware.com/mrm

Actionable Insights (Xactimate and restoration technology training)

Actionable Insights is an educational non-profit that’s helping contractors and carriers settle claims with Xactimate and Matterport. 

Are you looking for the best ways to invoice in Xactimate? Check out their 3700+ page database of Xactimate invoicing templates known as the Insight Sheet Database. 

Not finding the right line items? It’s probably in their Commonly Overlooked Line Item Database - you can’t use a line item if you don’t know about it!

Are you using Matterport right now? Do you want to make sure you’re not left behind as the industry goes digital? Actionable Insights has the training and resources you need to find success today and going forward

value.getinsights.org/FCG

Floodlight Consulting Group

Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

Floodlight Leadership Circles

The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

https://www.floodlightgrp.com/leadershipcircles

Individualized Operations Consulting and Training

The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com

Sometimes changing the question we ask or the approach we take to solve problems ultimately leads us to a whole new world of possibilities. All our experiences, backgrounds and stories color our perspectives in beautiful ways AND can begin shaping the outcome we expect even before we take any significant action. By pausing our problem solving activity and asking ourselves (or someone else!) the question "What Would It Take...." we may hear an answer that changes our entire perspective and sheds a new light on the topic at hand. Join us as we explore this concept and take an honest look at how we may be filtering what we hear and selling ourselves short by needing to have all the answers. 

Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

Thank you sponsors!

Xcelerate Restoration Software

Xcelerate is an innovative restoration job management solution that brings many of the tools you need to succeed into a single, more intuitive platform. 

Xcelerate is designed specifically for the restoration contractor industry

www.xlrestorationsoftware.com/mrm

Actionable Insights (Xactimate and restoration technology training)

Actionable Insights is an educational non-profit that’s helping contractors and carriers settle claims with Xactimate and Matterport. 

Are you looking for the best ways to invoice in Xactimate? Check out their 3700+ page database of Xactimate invoicing templates known as the Insight Sheet Database. 

Not finding the right line items? It’s probably in their Commonly Overlooked Line Item Database - you can’t use a line item if you don’t know about it!

Are you using Matterport right now? Do you want to make sure you’re not left behind as the industry goes digital? Actionable Insights has the training and resources you need to find success today and going forward

value.getinsights.org/FCG

Floodlight Consulting Group

Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

Floodlight Leadership Circles

The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

https://www.floodlightgrp.com/leadershipcircles

Individualized Operations Consulting and Training

The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

https://www.floodlightgrp.com