Head Heart & Boots

Head Heart & Boots

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Head Heart & Boots episodes

  • Ep 67 - "Google My What" With IRONCLAD Marketing

    In today's show Brandon and I have a conversation with Ben Ricciardi, founder of Ironclad Restoration Marketing. We spent a good chunk of the convo talking about how to maximize your Google Business Profile- a free Google feature that can have a significant affect on your organic search placement as a business. Tune in to hear all the details and get your own GBP dialed in for maximum lead gen. - Chris 

     

    https://www.ironcladrestorationmarketing.com/

    Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

     

    Thank you partners!

    We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

    https://www.floodlightgrp.com/premier-partners

    Floodlight Consulting Group

    Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

    Floodlight Leadership Circles

    The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

    •  Monthly Sessions
    •  Open Office Hours
    •  Expanding Partnerships Of Industry Professionals
    •  Customer Segment Leaders
    •  Continually-Updated Content Library
    •  Rich Non-Market Competing Community 
    • https://www.floodlightgrp.com/leadershipcircles

      Individualized Operations Consulting and Training

      The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

      •  100% Tailored to each client
      •  Formal consulting sessions for owners and key leaders
      •  Full one-on-one access to the Floodlight team and their network of industry experts
      • https://www.floodlightgrp.com

        1 hr 5 min
      • Ep 66 - Part 2 "Remarkable Customer Service" With Joey Coleman

        This is our second chat with Joey, and it's just as epic as the first. In this show, we talk through the last 4 stages of customer onboarding. Every moment of this podcast is applicable to our restoration businesses, and most of it immediately actionable. We will definitely be having Joey back- his first episode has been one of our most downloaded episodes. Check it out and share it with your friends! - Chris 

        Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

         

        Thank you partners!

        We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

        https://www.floodlightgrp.com/premier-partners

        Floodlight Consulting Group

        Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

        Floodlight Leadership Circles

        The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

        •  Monthly Sessions
        •  Open Office Hours
        •  Expanding Partnerships Of Industry Professionals
        •  Customer Segment Leaders
        •  Continually-Updated Content Library
        •  Rich Non-Market Competing Community 
        • https://www.floodlightgrp.com/leadershipcircles

          Individualized Operations Consulting and Training

          The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

          •  100% Tailored to each client
          •  Formal consulting sessions for owners and key leaders
          •  Full one-on-one access to the Floodlight team and their network of industry experts
          • https://www.floodlightgrp.com

            1 hr 9 min
          • Ep 65 - "Dig A Moat And Build A Castle" With Gokul

            In this episode we’re back with Gokul Padmanabhan of Restoration Brokers of America. Gokul has facilitated more than $600M of restoration business transactions.    This is our second episode with Gokul and we take a little bit different direction with the conversation- some guiding principles for growing a high performance restoration business.    Gokul and his team get an up-close look at more than 100 restoration companies every year and he’s identified several attributes that separate the high performers and the rest of the pack. Create a moat, and build a castle…  

            Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

             

            Thank you partners!

            We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

            https://www.floodlightgrp.com/partners

            Floodlight Consulting Group

            Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

            Floodlight Leadership Circles

            The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

            •  Monthly Sessions
            •  Open Office Hours
            •  Expanding Partnerships Of Industry Professionals
            •  Customer Segment Leaders
            •  Continually-Updated Content Library
            •  Rich Non-Market Competing Community 
            • https://www.floodlightgrp.com/leadershipcircles

              Individualized Operations Consulting and Training

              The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

              •  100% Tailored to each client
              •  Formal consulting sessions for owners and key leaders
              •  Full one-on-one access to the Floodlight team and their network of industry experts
              • https://www.floodlightgrp.com

                50 min
              • Ep 64 - "No Victims In Sales"

                This episode is actually a follow-on episode from our last show, "Commander's Intent". As sales leaders, how do we handle ourselves when our team is struggling or we're in an extraordinary environment like Hurricane Ian? How do we effectively manage our client's expectations and perspective, while simultaneously supporting and encouraging our ops team. One thing is for sure- there's no profit in playing the victim, for the sales leader, or the team. 

                Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

                 

                Thank you partners!

                We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

                https://www.floodlightgrp.com/partners

                Floodlight Consulting Group

                Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

                Floodlight Leadership Circles

                The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

                •  Monthly Sessions
                •  Open Office Hours
                •  Expanding Partnerships Of Industry Professionals
                •  Customer Segment Leaders
                •  Continually-Updated Content Library
                •  Rich Non-Market Competing Community 
                • https://www.floodlightgrp.com/leadershipcircles

                  Individualized Operations Consulting and Training

                  The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

                  •  100% Tailored to each client
                  •  Formal consulting sessions for owners and key leaders
                  •  Full one-on-one access to the Floodlight team and their network of industry experts
                  • https://www.floodlightgrp.com

                    47 min
                  • Ep 63 - "A Commander's Intent"

                    Hi All, this is a special episode. Brandon started sharing some thoughts on battlefield leadership from his military experience, and I thought, "Holy cow, I have to record this. We have to make this an episode."

                    I pretty much just stayed out of the way. Brandon spits straight fire as he talks about the responsibility and mindset of a great leader, when everything's at stake. Check it out, and you'll probably want to pass it along to a friend. 

                    Have a friend who's running teams in Florida right now? They should probably hear it too! 

                    Let us know what you think of this special episode. Shoot me an email [email protected] - Chris  

                     

                    Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

                     

                    Thank you partners!

                    We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

                    https://www.floodlightgrp.com/partners

                    Floodlight Consulting Group

                    Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

                    Floodlight Leadership Circles

                    The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

                    •  Monthly Sessions
                    •  Open Office Hours
                    •  Expanding Partnerships Of Industry Professionals
                    •  Customer Segment Leaders
                    •  Continually-Updated Content Library
                    •  Rich Non-Market Competing Community 
                    • https://www.floodlightgrp.com/leadershipcircles

                      Individualized Operations Consulting and Training

                      The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

                      •  100% Tailored to each client
                      •  Formal consulting sessions for owners and key leaders
                      •  Full one-on-one access to the Floodlight team and their network of industry experts
                      • https://www.floodlightgrp.com

                        44 min
                      • Ep 62 - "Let's Talk Money"

                        In today's show we talk about our people's compensation. What if we were more proactive in granting raises to our people? And how do we maximize the perceived value of that raise? What is the role of generosity in managing compensation across our team? How do you keep it from getting out of control? 

                         

                        Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

                         

                        Thank you partners!

                        We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

                        https://www.floodlightgrp.com/partners

                        Floodlight Consulting Group

                        Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

                        Floodlight Leadership Circles

                        The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

                        •  Monthly Sessions
                        •  Open Office Hours
                        •  Expanding Partnerships Of Industry Professionals
                        •  Customer Segment Leaders
                        •  Continually-Updated Content Library
                        •  Rich Non-Market Competing Community 
                        • https://www.floodlightgrp.com/leadershipcircles

                          Individualized Operations Consulting and Training

                          The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

                          •  100% Tailored to each client
                          •  Formal consulting sessions for owners and key leaders
                          •  Full one-on-one access to the Floodlight team and their network of industry experts
                          • https://www.floodlightgrp.com

                            55 min
                          • Ep 61 - "A Leader's Focus"

                            In this episode Chris and Brandon dive inside the mind of a leader. What should we be focused on each day? How should we be thinking about our people, and the work we do?

                            What disciplines and systems do we need to create and hold people accountable to in order to provide the kind of work environment that is essential for our people to thrive? This and more on today's episode. Check it out and share it with a friend- Chris 

                            Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

                             

                            Thank you partners!

                            We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

                            https://www.floodlightgrp.com/partners

                            Floodlight Consulting Group

                            Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

                            Floodlight Leadership Circles

                            The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

                            •  Monthly Sessions
                            •  Open Office Hours
                            •  Expanding Partnerships Of Industry Professionals
                            •  Customer Segment Leaders
                            •  Continually-Updated Content Library
                            •  Rich Non-Market Competing Community 
                            • https://www.floodlightgrp.com/leadershipcircles

                              Individualized Operations Consulting and Training

                              The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

                              •  100% Tailored to each client
                              •  Formal consulting sessions for owners and key leaders
                              •  Full one-on-one access to the Floodlight team and their network of industry experts
                              • https://www.floodlightgrp.com

                                55 min
                              • Ep 60 - "Resilience Or Grit" With Jenny Vandehey

                                In our second episode with Jenny, we zero in on the "get sh*t done" culture of restoration. In a uniquely demanding industry, how do we manage and lead our people through its chaotic nature in a way that's sustainable and healthy? Is it grit we need? Or something a bit different. 

                                This topic is something that Jenny and her team are thinking about a lot, and it led to a great convo that I think all of us can apply to the way we're leading and taking care of our people. Check it out and be sure to let us know what you think. Shoot us a LinkedIn DM or send us an email! 

                                Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

                                 

                                Thank you partners!

                                We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

                                https://www.floodlightgrp.com/partners

                                Floodlight Consulting Group

                                Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

                                Floodlight Leadership Circles

                                The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

                                •  Monthly Sessions
                                •  Open Office Hours
                                •  Expanding Partnerships Of Industry Professionals
                                •  Customer Segment Leaders
                                •  Continually-Updated Content Library
                                •  Rich Non-Market Competing Community 
                                • https://www.floodlightgrp.com/leadershipcircles

                                  Individualized Operations Consulting and Training

                                  The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

                                  •  100% Tailored to each client
                                  •  Formal consulting sessions for owners and key leaders
                                  •  Full one-on-one access to the Floodlight team and their network of industry experts
                                  • https://www.floodlightgrp.com

                                    1 hr 4 min
                                  • Ep 59 - "Fireside Chat With Our HOMEE'S"

                                    For this week's show we invited Brandon Donatelli and Larry Nettles from Homee, a new technology platform that serves to digitize claims and simplify the process for policy-holders and contractors. We talked about the TPA landscape and how Homee is carving out a new niche in the insurtech space. Check it out!

                                    Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

                                     

                                    Thank you partners!

                                    We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

                                    https://www.floodlightgrp.com/partners

                                    Floodlight Consulting Group

                                    Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

                                    Floodlight Leadership Circles

                                    The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

                                    •  Monthly Sessions
                                    •  Open Office Hours
                                    •  Expanding Partnerships Of Industry Professionals
                                    •  Customer Segment Leaders
                                    •  Continually-Updated Content Library
                                    •  Rich Non-Market Competing Community 
                                    • https://www.floodlightgrp.com/leadershipcircles

                                      Individualized Operations Consulting and Training

                                      The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

                                      •  100% Tailored to each client
                                      •  Formal consulting sessions for owners and key leaders
                                      •  Full one-on-one access to the Floodlight team and their network of industry experts
                                      • https://www.floodlightgrp.com

                                        1 hr 21 min
                                      • Ep 58 - "Just One More"

                                        In today's show, Brandon and I break down a new book Brandon' been reading by entrepreneur Ed Mylett. Maybe some of you have followed his work. His new book is called "The Power of One More" and we unpack some of the meaning for he and I, discuss how we can apply it to leadership and business development. It's an inspiring and ambitious chat. Check it out and let us know what you think of the concept. - Chris 

                                        Thanks for listening! If you enjoy the podcast please be sure to leave a review, follow the show (don’t forget to turn on your notifications!) and share with a friend. Your continued support is what makes this mission possible.

                                        Thank you partners!

                                        We love our listeners and want them to have access to the very best in tech and supporting service providers possible. We've vetted each of our partners and highly recommend all them as key assets to help ensure our listener’s success. As a way to honor our listeners, each of them has provided competitive DISCOUNTS. Simply click on the link below and take advantage of our ongoing partnerships.

                                        https://www.floodlightgrp.com/partners

                                        Floodlight Consulting Group

                                        Equipping restoration business owners to establish processes, develop their teams, increase revenues and grow their profits.

                                        Floodlight Leadership Circles

                                        The Floodlight Leadership Circles are designed to empower restoration business owners and key leaders through education, training, coaching and community engagement. 

                                        •  Monthly Sessions
                                        •  Open Office Hours
                                        •  Expanding Partnerships Of Industry Professionals
                                        •  Customer Segment Leaders
                                        •  Continually-Updated Content Library
                                        •  Rich Non-Market Competing Community 
                                        • https://www.floodlightgrp.com/leadershipcircles

                                          Individualized Operations Consulting and Training

                                          The Floodlight team provides customized consulting and training support for restoration companies looking to grow and scale their business.

                                          •  100% Tailored to each client
                                          •  Formal consulting sessions for owners and key leaders
                                          •  Full one-on-one access to the Floodlight team and their network of industry experts
                                          • https://www.floodlightgrp.com

                                            37 min

                                          About Head Heart & Boots

                                          From the publisher's feed

                                          If you build it, fix it, or maintain it, the Head Heart & Boots podcast is for you. Restoration, roofing, HVAC, plumbing, landscaping, and every blue-collar trade in between. If you own a service business and you have ever felt the weight of leading it, this show is for you.

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