Healthcare Rap

Women make the majority of healthcare choices, so it’s important to design and build systems with their needs at the center. Sonia Millsom is in the house to share some provocative thinking about opportunities to reimagine the maternal care experience. We dive deep into designing health services around improved access and how to better understand consumers’ healthcare choices so we can design better products and services.

All that, plus the Flava of the Week about the No Surprises Act. Is forced innovation better than no innovation at all?

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Zain and Jared offer their advice to consumer brands that are trying to break into the healthcare industry. They dig deep into what these brands have working in their favor, as well as the challenges that lie ahead for them. (Spoiler alert: it’s all about consumer relationships!) All that, plus the Flava of the Week about why they recently changed the intro of the podcast. How has their focus changed over the years, and what does it say about the evolving needs of our industry? 

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Jared and Zain run through their 5 biggest questions heading into 2022. Join them as they share some provocative thinking about the impact of connected fitness, staffing shortages, care models that bypass the hospital, and more. All that, plus the Flava of the Week about the two paths that are leading us to where healthcare could be, and an introduction to the new Consumer-First Health Society. How can you be part of these amazing conversations that are happening with this community of big thinkers?

Shout-out to the Shift.Health Network for spreading the awesome, yo!

Check out these amazing podcasts from some of our friends:

• DGTL Voices with Ed Marx,
• Healthcare IT Today with John Lynn and Colin Hung, and 
• Hello Healthcare with Chris Hemphill

(#194)

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Food. Sleep. Self-care. Protecting against guilt and shame. Health looks different than waiting to enter the sick care system. Scott E. Burgess is in the house to share some provocative thinking about influences on our health and wellness that we often don’t address. We’ll dig deep into why Scott believes so strongly that consumers should be aware of all of their choices in their wellness journeys. All that, plus the Flava of the Week about the possible implications of moving away from Web 2.0. When the founder of Reddit calls Web 2.0 a “weird mistake,” does that mean that it’s time to start reimagining digital engagement?

Shout-out to the Shift.Health Content Network for spreading the awesome, yo!

Check out some of our favorite related podcasts:

• Better Experiences with Amy Heymans,
• The Health Innovators Show with Dr. Roxie Mooney,
• DGTL Voices with Ed Marx,
• Healthcare IT Today with John Lynn and Colin Hung, and 
• Hello Healthcare with Chris Hemphill

(#193)

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Dr. Matt Cybulsky is back in the house to share some provocative thinking about the important intersection of behavioral economics and digital health. We dive deep into the “X factors” of human behavior that impact digital health adoption, such as community, habits, and the fear of failure. All that, plus the Flava of the Week about how the gloves are coming off from Big Retailers. With Walgreens’ CEO publicly stating that their goal is to keep you away from the healthcare system, and CVS Health claiming to be "uniquely positioned," is it finally time to invest the human capital into understanding their battle plan?

Shout-out to the Shift.Health Content Network for spreading the awesome, yo!

Check out some of our favorite related podcasts:

• Better Experiences with Amy Heymans,
• The Health Innovators Show with Dr. Roxie Mooney,
• DGTL Voices with Ed Marx,
• Healthcare IT Today with John Lynn and Colin Hung, and 
• Hello Healthcare with Chris Hemphill

(#192)

See omnystudio.com/listener for privacy information.

Craig Allan Ahrens is in the house to share some provocative thinking about how addressing staffing shortages and burnout can improve the patient experience. We dive deep into how technology is effectively addressing the “people problems” in healthcare, from the constraints of a 40-hour work week, to the flexibility of different shifts, to digitizing onboarding. All that, plus the Flava of the Week about Carbon Health’s new pre-diabetes program. What does it say about prevention as a new model of primary care, and how can it benefit consumers?

Shout-out to the Shift.Health Content Network for spreading the awesome, yo!

Check out some of our favorite related podcasts:

• Better Experiences with Amy Heymans,
• The Health Innovators Show with Dr. Roxie Mooney,
• DGTL Voices with Ed Marx,
• Healthcare IT Today with John Lynn and Colin Hung, and 
• Hello Healthcare with Chris Hemphill

(#191)

See omnystudio.com/listener for privacy information.

Justin Knott from Intrepy Healthcare Marketing is in the house to share some provocative thinking about how better marketing can lead to a better healthcare experience. We dive deep into the front lines of digital engagement and how to have those conversations with providers who still don’t understand why they need to be addressing consumers at all. All that, plus the Flava of the Week about turning up the heat on uninspired healthcare branding. How do providers seize the opportunity to show that they understand consumers? 

Shout-out to the Shift.Health Content Network for spreading the awesome, yo!

Check out some of our favorite related podcasts:

• Better Experiences with Amy Heymans,
• The Health Innovators Show with Dr. Roxie Mooney,
• DGTL Voices with Ed Marx,
• Healthcare IT Today with John Lynn and Colin Hung, and 
• Hello Healthcare with Chris Hemphill

(#190)

See omnystudio.com/listener for privacy information.

Chris Gervais is in the house to share some provocative thinking about how consumers are feeling based on Kyruus’ Fifth Annual Patient Access Journey Report. Chris dives deep into whether we should be surprised that consumers value digitally enabled access to their healthcare. All that, plus the Flava of the Week about why leaders should be overinvesting in their consumer strategy heading into 2022.

Shout-out to the Shift.Health Content Network for spreading the awesome, yo!

Check out some of our favorite related podcasts:

• Better Experiences with Amy Heymans,
• The Health Innovators Show with Dr. Roxie Mooney,
• DGTL Voices with Ed Marx,
• Healthcare IT Today with John Lynn and Colin Hung, and 
• Hello Healthcare with Chris Hemphill

(#189)

See omnystudio.com/listener for privacy information.

Nate Treloar from Orbita is in the house to share some provocative thinking about conversational AI, including voice and chatbots, and the very latest on how these technologies are providing flexibility and convenience. Nate dives deep into why we should be actively working to reduce friction, as well as the limitations of these technologies while their adoption is still evolving. All that, plus the Flava of the Week about what happens when healthcare organizations admit that they haven’t been bold enough in their thinking.

(#188)

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Jason Considine from Experian Health is in the house to share some provocative thinking about how we should be striving to use technology and data-driven insights to connect and simplify healthcare for everyone. Jason shares how healthcare expectations have been redefined, particularly for younger healthcare consumers, then he dives deep into Experian Health’s research study on the gap between care that’s expected and care that’s received, and how providers are attempting to close that gap. All that, plus the Flava of the Week about how the vision of consumer-first health is becoming clearer for those who are looking. What company’s CEO recently described their vision for becoming a hybrid of a healthcare provider and a consumer brand, and what will it mean for the industry?

Download Experian Health’s The State of Patient Access: 2021 report here.

Check out some of our favorite related podcasts:

• Better Experiences with Amy Heymans,
• The Health Innovators Show with Dr. Roxie Mooney,
• DGTL Voices with Ed Marx,
• Healthcare IT Today with John Lynn and Colin Hung, and 
• Hello Healthcare with Chris Hemphill

(#187)

See omnystudio.com/listener for privacy information.