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Healthcare Terms Are Out of Touch, Says Mom Advocate
Using terms like 'customer' and 'consumer' take the humanity out of medicine, says patient/family engagement consultant Hala Durrah in her interview with Eric Topol.
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By Medscape
4.7
1616 ratings
Using terms like 'customer' and 'consumer' take the humanity out of medicine, says patient/family engagement consultant Hala Durrah in her interview with Eric Topol.
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