In this highlight, Samara and Jen talk about how managing salon staff has changed over time. They explore how old, toxic work environments, where staff felt bad for taking sick days, are being replaced with more supportive and understanding workplaces. The hosts share their own stories about how they create a salon culture where employees feel safe taking time off when needed and comfortable sharing personal struggles. They explain why it’s so important to show care and understanding for your team.

Samara and Jen talk about how a positive workplace can boost morale, making staff feel valued and more loyal. This support helps employees perform better and stay longer at their jobs. They also stress the importance of moving away from old-school management practices that were often harsh and uncaring. Instead, they suggest building a team-oriented culture, where everyone feels like they matter, from apprentices to senior staff.

Samara and Jen also dive into how to manage apprentices by encouraging support rather than competition. They explain why treating all staff with respect and care creates a healthier, more productive salon environment. 

Whether you’re a salon owner or manager, these tips will help you create a workplace where your staff can thrive, feel appreciated, and stay loyal.

00:00 Introduction to Staff Dynamics
00:52 The Culture of Sick Days
03:49 Changing Perspectives on Employee Well-being
06:19 Supporting Staff Through Personal Challenges
08:21 The Evolution of Apprenticeships
10:33 Fostering a Positive Team Culture

Inspired? Listen to the full episode here:

Apple: https://podcasts.apple.com/au/podcast/how-the-industry-has-changed/id1675792257?i=1000607029059

Spotify: https://open.spotify.com/episode/75kVPXCaGaaMXbAubP2P7o?si=aa45cKdsS3qFTglkKudHtA

YouTube: https://youtu.be/R1Qc7Rkr008?feature=shared

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