To Cultivate Employee Engagement Focus on Performance Management & Personal Development
Our guests today: Michael Caito, CEO, Management Action Programs
Michael and two business partners launched Restaurants on the Run (ROTR) with a mere $6,000. His company experienced explosive growth after Michael attended a workshop hosted by Management Action Programs (MAP).
After selling the business valued at 12x EBITDA, Michael seized an almost uncanny opportunity to purchase the very coaching firm that helped transform his own leadership and business development. He bought MAP in December 2017 and is now, serving as its CEO.
Michael both gives back and pays forward what he learns: He has been a member of Entrepreneurs’ Organization and has served as its past Global Chairman. The balance truly matters, too, fueling his unstoppable energy, direction and focus, a discipline that transpires into positive action, producing results both on the job and at home.
Performance management & development: what is it? Why should it matter to me?5 steps to building a stronger organizationThe roots of a successful company (engaged team) start with your hiring process
Snapshot of how things are done Demonstrates your commitment to performance Staying focused on what is vital today & moving toward innovation
First the focus was on cashNon market forces we can't controlMoving toward growth & innovationIt is all about process!Fake it till you make it (imposter syndrome)Accountability & focus alignmentWhy is this important to the company
If you are not focused, you are everywhereIf people are not aligned, how are you getting the best self from your teamStrategy and not chasing shiny objectsGrowth must be known & demonstratedPromoting within first, then gathering referralsFocused and deliberate hiring process wins hiresAccepting realityFace the brutal facts of your business. You can't be hopelessly optimisticLook at what’s really going on. Outside forcesMarket & non market forces Having empathy with your teamWhat are your people feeling?LISTENING!You may just have to fake it. Take the steps to show that you are listeningCreate an envisioned future that people can get behindPlace that people want to get toPicture of where we are trying to goEngage your teamCommunication; work togetherStability plan first, where are we going firstWhere we are going. Prioritize projects that move people forwardProcess in place to hold people accountableCadence of accountability check insMonthly check in at the minimumProblem solving exercisesKPI’s & cascading goal setting systemEveryone sets goalsLeader has to have the system in place to align the company. EOS, Gazelle,Map One page business planReality - great companies find a way to grow through difficult timesListen - to the people you interview. What’s important to them is what ensures a strong hireEngage- coordinate delivery & feedbackCEO needs to deep dive on themselves. 360 degree feedback to understand yourself and be vulnerable enough to share. Creates psychological safety with your team. Allows people to bring their best selves. Need a goal setting system in your company. HabitsHave a coach to hold you accountable. “It takes a village”Website: MAP Email: [email protected]
#Michael Caito, #MAP, #Leadership, #Manager, #Howto, #Tedxspeaker, #EO, #Entrepreneurs, #Organization