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Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! www.servicebusinessmastery.com

In this episode, hosts Tersh Blissett and Joshua Crouch talk with Austin Helms, the Founding Partner of Halftime Rentals - Portable Toilets and the Founder of NuBlue Electric, Plumbing, and Air. They discuss the challenges of growing a service business and how to build a strong team. Austin shares simple ways to use technology to make work easier, save time, and grow faster. He also talks about why businesses need to accept change and stay ready for the future to stay ahead in the industry.

The conversation touches on how to handle fast business growth, the importance of creating a good team and using technology to streamline operations and ensure long-term business success. Austin highlights the role of Service Nation, an organization that supports service professionals by providing valuable education and networking opportunities. He also shares insights about the Boston Education Summit, where business owners can connect and learn from industry experts.

This episode offers practical advice for navigating the complexities of scaling a business, embracing innovation, and building a strong, adaptable team.

We're excited to partner with Service Nation for this episode. Don’t miss the upcoming Service Nation event in Boston, an excellent opportunity to connect and learn! For details and to register, visit Event Registration: https://web.cvent.com/event/71e536cf-dc4d-4942-854c-af514ac496ac/summary

 

In this episode, here's what you can expect to learn: 

1. Planning for Growth: Learn how good planning helps a business grow fast and run smoothly while handling problems.  

2. Building a Strong Team: Find out why Austin Helms believes having a trusted team is key to business success.  

3. Making Smart Choices: See how learning from past experiences helps in making better business decisions.  

4. Adapting and Growing: Discover how new ideas and smart strategies help a business grow in a strong and steady way.  

5. Using Technology for Success: Learn how technology makes work easier and keeps customers happy in the service industry.

Timestamps ⏰

00:00 - Episode Recap

03:30 - Episode Intro with Austin's Entrepreneurial Journey and Beginnings

06:33 - Building a strong team and leveraging technology to scale business operations.

10:04 - Challenges of rapid expansion and tech's role in scaling.

15:52 - Getting Connected with Service Nation and Discussing Multiple Locations

20:50 - Discussing the Boston Education Summit and Networking Value

24:14 - Discussing Austin's Keynote at the Boston Education Summit and Scaling the Business.

29:29 - Discussing Profit Share Interests, Expansion, and Lessons Learned

39:02 - Discussing Growth Trade-offs and Entrepreneurial Struggles

 

If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)

Follow the Guests:

LinkedIn: 

• Austin Helms

 

Website:

• Halftime Rentals - Portable Toilets

• NuBlue Electric, Plumbing and Air

• Service Nation

• Boston Event

 

This episode is kindly sponsored by:

• Sera

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

• Rilla

• Lace.ai

• Autobot.ai

• Avoca.ai

 

Connect with us!

• Tersh Blissett

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

 

Affiliate links:

• Castmagic

• StreamYard

• IfTTT

• Zyra Talk