Agencies aren’t dying—bad processes are. In this candid chat, Tim Brown (Hook Agency) and Bruce Lefler (Best Roofer Marketing) break down how AI is actually changing roofing marketing: transparency & true ROI, owning your assets, service that doesn’t vanish, AI voice agents for missed calls, and repeatable automations that compound results. Learn how to layer AI onto proven SOPs, build bounty-driven internal adoption, and keep the soul (customer service + creativity) while strapping on the mecha-suit. CTA: Book a strategy call with Hook Agency to deploy AI workflows that protect revenue and lift close rates.