<p>Nancy Friedman, founder of Telephone Doctor, details the importance of customer service and shares her top tips for mastering customer calls. </p>

Nancy Friedman, founder of Telephone Doctor, details the importance of customer service and shares her top tips for mastering customer calls.

<p>Nancy Friedman, founder of Telephone Doctor, details the importance of customer service and shares her top tips for mastering customer calls.&nbsp;</p>

How I Did It: Mastering the Call

The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.

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How I Did It: Mastering the Call

How I Did It: Mastering the Call

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