Dr. Elisabeth Potter is a plastic surgeon and practice owner in Austin, Texas, who specializes in post-mastectomy breast reconstruction. In January, Elisabeth made waves on social media when she posted a video about UnitedHealthcare calling her during surgery, pulling her out of the OR to explain why her patient — who was already under anesthesia — needed to stay in the hospital overnight. 

In this episode of How I Doctor, Offcall co-founder Dr. Graham Walker talks with Elisabeth about dealing with absurd coverage requirements, calling out insurance companies for undermining patient care, and being the “face of medicine” in today’s climate. Elisabeth also discusses the most rewarding and difficult aspects of running her own practice, opens up about her viral video, and shares how she’s using social media to educate patients and push for policy changes.

🩺 Offcall is more than a platform — it’s a community. Join today!

https://www.offcall.com/

For a full transcript of this episode click HERE

https://www.offcall.com/learn/podcast/why-viral-plastic-surgeon-elisabeth-potter-is-exposing-insurance-companies

Find all episodes of How I Doctor at offcall.com/podcast or subscribe on your favorite podcast player at https://episodes.fm/1767429315.

In this episode, Graham and Elisabeth discuss:

03:15 Why Insurance Companies Are Getting Away with Abusing Doctors

08:42 Going Viral After Speaking Out About Insurance Harassment

2:20 The Challenges of Running an Independent Practice

7:05 How Social Media Is Giving Doctors a Voice

23:40 Balancing Patient Care with Advocacy

28:55 Lessons Learned from Taking on UnitedHealthcare

32:15 The Power of Speaking Up and Inspiring Others to Advocate

👨‍⚕️Follow Dr. Graham Walker:

LinkedIn https://www.linkedin.com/in/graham-walker-md/ 

IG https://www.instagram.com/ubergraham/ 

Bluesky https://bsky.app/profile/drgrahamwalker.com

✉️ Get our On/Offcall email newsletter: https://offcall.beehiiv.com/subscribe

🟧 Follow Offcall:

LinkedIn https://www.linkedin.com/company/joinoffcall/ 

IG https://www.instagram.com/offcalldotcom/ 

TikTok https://www.tiktok.com/@offcalldotcom

Dr. Michael Jerkins is a meds-peds physician and the co-founder of Panacea Financial, a financial services company for doctors. After being rejected for multiple loans during residency, Michael realized that traditional banks were failing doctors as customers. So, he created a bank that understands the unique financial struggles and goals of the medical community. 

In this episode of How I Doctor, Offcall co-founder Dr. Graham Walker talks with Michael about why doctors need their own bank and how Panacea has evolved since its launch to meet the needs of physicians (and eventually other clinician groups). They also explore why more doctors are looking for ways to practice medicine on their own terms, and discuss numerous other aspects of doctors’ financial lives.

🩺 Offcall is more than a platform — it’s a community. Join today!

https://www.offcall.com/

For a full transcript of this episode click:

https://www.offcall.com/learn/podcast/why-med-peds-physician-michael-jerkins-started-a-bank-specifically-for-doctors

Find all episodes of How I Doctor at offcall.com/podcast or subscribe on your favorite podcast player at https://episodes.fm/1767429315.

In this episode, Graham and Michael discuss:

05:01 Peer Lending Solution for Loan Challenges

13:06 Medical Practice Financing Challenges

16:24 Financial Challenges for Med Students

19:55 Medicare's Evolving Role with Dentistry

24:19 Doctors' Dilemma: Medicine vs. Tech

🎧 Subscribe to receive new How I Doctor episodes directly in your feed here: https://episodes.fm/1767429315

👨‍⚕️Follow Dr. Graham Walker:

LinkedIn https://www.linkedin.com/in/graham-walker-md/ 

IG https://www.instagram.com/ubergraham/ 

Bluesky https://bsky.app/profile/drgrahamwalker.com

✉️ Get our On/Offcall email newsletter: https://offcall.beehiiv.com/subscribe

🟧 Follow Offcall:

LinkedIn https://www.linkedin.com/company/joinoffcall/ 

IG https://www.instagram.com/offcalldotcom/ 

TikTok https://www.tiktok.com/@offcalldotcom

Dr. Simon Chang is a hospitalist and the CEO and co-founder of eNavvi, an online pharmacy platform. Since finishing his residency in 2022, Simon has been a part-time physician, splitting his time between clinical care and entrepreneurship. 

On this episode of How I Doctor, Offcall co-founder Dr. Graham Walker talks with Simon about building a career in medicine and a pharma-tech company at the same time, interacting with other physicians as both angel investors and product users, and partnering with like-minded companies including Mark Cuban’s Cost Plus Drugs. Simon explains why he set his entrepreneurial sights on prescription drugs and how eNavvi helps remove pricing-transparency barriers created by PBMs (pharmacy benefit managers). He also makes a convincing case that physicians are especially well-equipped to solve the most complex and stubborn problems in healthcare.

🩺 Offcall is more than a platform — it’s a movement. Join today!

https://www.offcall.com/

For a full transcript of this episode click:

https://www.offcall.com/learn/podcast/how-hospitalist-simon-chang-balanced-working-as-a-physician-and-building-a-startup

🎧 Subscribe to receive new How I Doctor episodes directly in your feed here: https://episodes.fm/1767429315

👨‍⚕️Follow Dr. Graham Walker:

LinkedIn https://www.linkedin.com/in/graham-walker-md/ 

IG https://www.instagram.com/ubergraham/ 

Bluesky https://bsky.app/profile/drgrahamwalker.com

✉️ Get our On/Offcall email newsletter: https://offcall.beehiiv.com/subscribe

🟧 Follow Offcall:

LinkedIn https://www.linkedin.com/company/joinoffcall/ 

IG https://www.instagram.com/offcalldotcom/ 

TikTok https://www.tiktok.com/@offcalldotcom

Dr. Emily Silverman is a practicing internist and the founder of The Nocturnists, a groundbreaking podcast that amplifies the raw, deeply human stories of healthcare workers. 

In this episode of How I Doctor, Dr. Graham Walker sits down with Dr. Silverman to discuss her personal experience with burnout, the systemic flaws in medicine that drive physician exhaustion, and how storytelling can serve as a powerful tool for healing and connection. She shares how her own journey — from back-to-back 20-hour shifts in residency leading to a devastating health crisis — sparked her passion for rethinking medical culture and supporting fellow physicians through creative expression.

What You’ll Learn in This Episode:

• The Reality of Physician Burnout – Emily recounts the moment she realized the system that trains doctors to heal was, ironically, making her sick.
• How Medical Training Stifles Creativity – Why doctors often feel they’ve “lost a piece of themselves” during training and how to reclaim personal expression.
• The Power of Storytelling in Medicine – How The Nocturnists became a movement for processing the emotional weight of medicine.
• Structural Issues in Healthcare – The impact of corporate consolidation, private equity, and systemic burnout on physician well-being.
• Supporting Women in Medicine – Dr. Silverman discusses maternity leave, childcare challenges, and the gender pay gap in healthcare.
• Career Advice for New Physicians – Why embracing diverse career paths can lead to greater fulfillment and impact.

🩺 Offcall is more than a platform — it’s a movement. Join today!

https://www.offcall.com/

For a full transcript of this episode click:

https://www.offcall.com/learn/podcast/nocturnists-host-dr-emily-silverman-made-herself-sick-working-back-to-back-shifts

🎧 Subscribe to receive new How I Doctor episodes directly in your feed here: https://episodes.fm/1767429315

👨‍⚕️Follow Dr. Graham Walker:

LinkedIn https://www.linkedin.com/in/graham-walker-md/ 

IG https://www.instagram.com/ubergraham/ 

Bluesky https://bsky.app/profile/drgrahamwalker.com

✉️ Get our On/Offcall email newsletter: https://offcall.beehiiv.com/subscribe

🟧 Follow Offcall:

LinkedIn https://www.linkedin.com/company/joinoffcall/ 

IG https://www.instagram.com/offcalldotcom/ 

TikTok https://www.tiktok.com/@offcalldotcom

Dr. Spencer Dorn, a gastroenterologist, informatics physician, and professor at UNC, is passionate about the intersection of technology and healthcare. Spencer, who frequently writes about AI for Forbes, is helping to shape the conversation around real-world applications of AI in medicine, and how AI can complement (rather than replace) physicians.

In this episode of How I Doctor, Offcall co-founder Dr. Graham Walker talks with Spencer — his longtime friend — about how AI is being used in medicine now, and where it has the most potential going forward. Artificial intelligence and machine learning tools have been part of healthcare for a while, from EKG analysis to clinical documentation. But what does the next chapter look like? And what are the biggest misconceptions about AI’s impact on doctors, patients, and the healthcare system? Their conversation also covers AI literacy standards for doctors and how to incorporate AI into medical training.

This episode is a crash course on AI in medicine — what’s already happening, where things are heading, and how physicians should feel about AI’s expanding role.

What you’ll learn about in this episode:

• The true purposes of AI in medicine
• How ambient scribes are changing note-taking
• How AI medical summarization can revolutionize patient care
• What AI literacy means for physicians
• How AI will affect medical training
• Ethical and regulatory challenges that will emerge with increased AI reliance

🩺 Offcall is more than a platform — it’s a movement. Join today!

https://www.offcall.com/

For a full transcript of this episode click:

https://www.offcall.com/learn/podcast/the-evolving-role-of-ai-agents-in-healthcare-with-dr-spencer-dorn

🎧 Subscribe to receive new How I Doctor episodes directly in your feed here: https://episodes.fm/1767429315

👨‍⚕️Follow Dr. Graham Walker:

LinkedIn https://www.linkedin.com/in/graham-walker-md/ 

IG https://www.instagram.com/ubergraham/ 

Bluesky https://bsky.app/profile/drgrahamwalker.com

✉️ Get our On/Offcall email newsletter: https://offcall.beehiiv.com/subscribe

🟧 Follow Offcall:

LinkedIn https://www.linkedin.com/company/joinoffcall/ 

IG https://www.instagram.com/offcalldotcom/ 

TikTok https://www.tiktok.com/@offcalldotcom

Dr. Kenneth Qiu is a family medicine physician and the founder of EuDoc, a direct primary care practice in Virginia. Kenneth brings a fresh perspective, having taken the bold step of starting his own practice right out of residency. 

On this episode of How I Doctor, Offcall co-founder Dr. Graham Walker talks with Kenneth about the state of primary care and why he believes a direct care model has advantages over insurance-based care. Kenneth also discusses launching and marketing his practice, the specific challenges of family medicine, and the importance of having humility as a physician. This short episode delivers a lot — from big ideas about systemic healthcare change to tactical tips for entrepreneurial doctors.         

🩺 Offcall is more than a platform — it’s a community. Join today!

https://www.offcall.com/

For a full transcript of this episode click:

https://www.offcall.com/learn/podcast/how-dr-kenneth-qiu-launched-a-successful-direct-primary-care-practice-out-of-residency

Find all episodes of How I Doctor at offcall.com/podcast or subscribe on your favorite podcast player at https://episodes.fm/1767429315.

In this episode, Graham and Kenneth discuss:

03:59 Exploring Direct Primary Care Experiences

09:07 Avoiding Lifestyle Creep

10:07 Balancing Treatment with Nature's Course

🎧 Subscribe to receive new How I Doctor episodes directly in your feed here: https://episodes.fm/1767429315

👨‍⚕️Follow Dr. Graham Walker:

LinkedIn https://www.linkedin.com/in/graham-walker-md/ 

IG https://www.instagram.com/ubergraham/ 

Bluesky https://bsky.app/profile/drgrahamwalker.com

✉️ Get our On/Offcall email newsletter: https://offcall.beehiiv.com/subscribe

🟧 Follow Offcall:

LinkedIn https://www.linkedin.com/company/joinoffcall/ 

IG https://www.instagram.com/offcalldotcom/ 

TikTok https://www.tiktok.com/@offcalldotcom

Dr. Darien Sutton is an emergency physician, correspondent for ABC News, and doctor-influencer with over 2 million followers on TikTok. Darien uses his platforms to educate the public, combat misinformation, and advocate for a more equitable healthcare system.

On this episode of How I Doctor, Offcall co-founder Dr. Graham Walker talks with Darien about the value of teaching patients health literacy, the importance of doctors looking like their patients, and Darien’s shift from full-time physician to media figure. Darien weighs in on physician pay transparency (we need more of it) and the new specialty he’d invent (doctors for anxious 30- and- 40-somethings). And he shares all sorts of insights about TikTok, including how the platform helped him find his voice, why creators need to be their own super fans, and how avoiding trends helps his content take off. 

🩺 Offcall is more than a platform — it’s a community. Join today!

https://www.offcall.com/

For a full transcript of this episode click HERE

https://www.offcall.com/learn/podcast/abc-news-correspondent-and-tiktok-influencer-dr-darien-sutton-s-formula-for-engaging-content

Find all episodes of How I Doctor at offcall.com/podcast or subscribe on your favorite podcast player at https://episodes.fm/1767429315.

In this episode, Graham and Darien discuss:

03:59 Emergency Medicine's Educational Role

06:52 Journey from School to Health Journalist

12:00 Finding Healthcare's Root Causes

16:14 Power in Community and Connection

19:19 Understanding Patients Better

🎧 Subscribe to receive new How I Doctor episodes directly in your feed here: https://episodes.fm/1767429315

👨‍⚕️Follow Dr. Graham Walker:

LinkedIn https://www.linkedin.com/in/graham-walker-md/ 

IG https://www.instagram.com/ubergraham/ 

Bluesky https://bsky.app/profile/drgrahamwalker.com

✉️ Get our On/Offcall email newsletter: https://offcall.beehiiv.com/subscribe

🟧 Follow Offcall:

LinkedIn https://www.linkedin.com/company/joinoffcall/ 

IG https://www.instagram.com/offcalldotcom/ 

TikTok https://www.tiktok.com/@offcalldotcom

Dr. Kai Romero is an emergency and palliative care physician who recently became the head of clinical success at Evidently, a cognitive AI platform powered by clinical data. Previously, Kai worked at By the Bay Health, where she began as a hospice physician before moving into a leadership role as chief medical officer. 

In this episode of How I Doctor, Offcall co-founder Dr. Graham Walker talks with Kai about her journey from those adrenaline-fueled days in the emergency room to the compassionate and complex world of palliative care. Kai discusses why she made the jump, how the two specialties overlap, and why ER doctors’ “soft skills” help them thrive in jobs outside of traditional medicine. She also makes the case that doctors in leadership roles should continue seeing patients and shares thoughts on empathy, physician identity, and the doctor-patient relationship.    

🩺 Offcall is more than a platform — it’s a community. Join today!

https://www.offcall.com/sign-up

For a full transcript of this episode click:

https://www.offcall.com/learn/podcast/dr-kai-romero-s-journey-from-emergency-medicine-to-palliative-care-to-ai

Find all episodes of How I Doctor at offcall.com/podcast or subscribe on your favorite podcast player at https://episodes.fm/1767429315.

In this episode, Graham and Kai discuss:

04:34 Hospice and Emergency Medicine Parallels

07:14 Exploring Empathy 

12:15 Balancing Clinical Practice and Leadership

14:16 Maximizing Patient Care

18:09 Relationships in Care

🎧 Subscribe to receive new How I Doctor episodes directly in your feed here: https://episodes.fm/1767429315

👨‍⚕️Follow Dr. Graham Walker:

LinkedIn https://www.linkedin.com/in/graham-walker-md/ 

IG https://www.instagram.com/ubergraham/ 

Bluesky https://bsky.app/profile/drgrahamwalker.com

✉️ Get our On/Offcall email newsletter: https://offcall.beehiiv.com/subscribe

🟧 Follow Offcall:

LinkedIn https://www.linkedin.com/company/joinoffcall/ 

IG https://www.instagram.com/offcalldotcom/ 

TikTok https://www.tiktok.com/@offcalldotcom

Jim Dahle is an emergency medicine doctor in Utah — but you probably know him as the founder of The White Coast Investor, a trusted destination for personal finance guidance for physicians. Jim provides clear, actionable advice about dealing with debt, building wealth, and other aspects of money management. Since launching his blog in 2011, Jim has expanded the White Coat Investor brand to include books, a podcast, conferences and online communities — all centered around the financial lives of doctors.  

In this episode of How I Doctor, Offcall co-founder Dr. Graham Walker talks with Jim about starting the White Coat Investor, protecting doctors from scammers, the three types of physician investors, choosing the right specialty, and more. Throughout the conversation, Jim shares tips and common money mistakes, geared toward early-career doctors.

🩺 Offcall is more than a platform — it’s a community. Join today

https://www.offcall.com/sign-up

For a full transcript of this episode click HERE

https://www.offcall.com/learn/podcast/7-important-financial-tips-for-early-career-physicians-with-white-coat-investor-jim-dahle

Find all episodes of How I Doctor at offcall.com/podcast or subscribe on your favorite podcast player at https://episodes.fm/1767429315.

In this episode, Graham and Jim discuss:

04:14 Early Career Income and Debt Struggles

08:19 Navigating Student Loans

13:37 Common Financial Difficulties

16:43 Success Starts with Goals

22:55 The Power of Communities

🎧 Subscribe to receive new How I Doctor episodes directly in your feed here: https://episodes.fm/1767429315

👨‍⚕️Follow Dr. Graham Walker:

LinkedIn https://www.linkedin.com/in/graham-walker-md/ 

IG https://www.instagram.com/ubergraham/ 

Bluesky https://bsky.app/profile/drgrahamwalker.com

✉️ Get our On/Offcall email newsletter: https://offcall.beehiiv.com/subscribe

🟧 Follow Offcall:

LinkedIn https://www.linkedin.com/company/joinoffcall/ 

IG https://www.instagram.com/offcalldotcom/ 

TikTok https://www.tiktok.com/@offcalldotcom

Dr. Hardeep Phull is an oncologist at the Palomar Health Medical Group and an alumni specialty director at the Cleveland Clinic. Known for his outspoken views on physician burnout, particularly in oncology, Hardeep is a forceful advocate for doctors getting what they’re worth. He’s a leading physician voice on LinkedIn, where his honest insights about the good and bad of practicing medicine reliably spark conversation. 

In this episode of How I Doctor, Offcall co-founder Dr. Graham Walker talks with Hardeep about his journey in medicine, why burnout should be reframed as moral injury, and why this is such an exciting time in oncology. Hardeep also shares advice for how physicians can maintain their purpose while also making money. 

🩺 Offcall is more than a platform — it’s a community. Join today

https://www.offcall.com/sign-up

For a full transcript of this episode click:

https://www.offcall.com/learn/podcast/solving-burnout-and-finding-purpose-in-medicine-with-dr-hardeep-phull

Find all episodes of How I Doctor at offcall.com/podcast or subscribe on your favorite podcast player at https://episodes.fm/1767429315.

In this episode, Graham and Hardeep discuss:

04:38 Maximizing your income and net worth

07:34 The problem with medical notes 

9:08 The most rewarding parts of oncology

11:15 Why oncologists burn out

15:55 Finding new purpose during COVID

20:16 The explosion of targeted cancer drugs

25:07 Financial tips for physicians

🎧 Subscribe to receive new How I Doctor episodes directly in your feed here: https://episodes.fm/1767429315

👨‍⚕️Follow Dr. Graham Walker:

LinkedIn https://www.linkedin.com/in/graham-walker-md/ 

IG https://www.instagram.com/ubergraham/ 

Bluesky https://bsky.app/profile/drgrahamwalker.com

✉️ Get our On/Offcall email newsletter: https://offcall.beehiiv.com/subscribe

🟧 Follow Offcall:

LinkedIn https://www.linkedin.com/company/joinoffcall/ 

IG https://www.instagram.com/offcalldotcom/ 

TikTok https://www.tiktok.com/@offcalldotcom