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Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! https://www.servicebusinessmastery.com

In this episode of the Service Business Mastery podcast, Tersh Blissett and Josh Crouch are joined by Terry Frisenda, Executive Sales Manager at LG Electronics and Phillip Kriegbaum, Senior Business Development Manager at LG HVAC Solutions USA, to talk about how modern technology and systems are transforming the HVAC industry. They share insights on how using inverter systems and efficient tools can improve service and help contractors stay competitive. Phillip and Terry explain the importance of adapting to industry trends, optimizing operations, and using the right tools to grow your business and stay ahead in a changing market. Learn practical tips to enhance your service and business performance.

In this episode, here's what you can expect to learn:

1. How modern technology and systems can help HVAC contractors improve service.

2. Why using inverter systems and the right tools can make operations more efficient.

3. The importance of staying informed about industry trends and adopting new tech.

4. How efficient systems and clear processes help contractors stay competitive.

5. Simple ways to improve service and grow your HVAC business with the right tools.

🎧 Get expert HVAC insights on LG HVAC Solutions USA youtube channel. Visit: https://www.youtube.com/@LGHVACUSA

Timestamps⏰

[00:00] - Recap

[02:45] - Episode Introduction & Meeting Phillip Kriegbaum and Terry Frisenda

[03:31] - Terry's Role in HVAC Design & Support

[06:42] - Offering High Efficiency Inverter Systems at Competitive Prices

[08:43] - Contractor Focus: Efficiency and Adapting to Changing Markets

[11:56] - Overcoming AI Skepticism in the HVAC Industry

[15:15] - Educating Technicians: Simplifying Complex HVAC Systems

[18:39] - Advancements in Refrigerant and Heat Pump Technology

[22:21] - Ductwork and HVAC Systems: Managing Temperature & Moisture

[27:12] - Spray Foam Insulation: Benefits and Risks for HVAC Systems

[29:00] - Dealing with Indoor Air Quality & Fresh Air Systems

[34:58] - The Role of AI in Equipment Diagnostics and Serviceability

[43:31] - Contractors Adapting to New Tech: Overcoming the Resistance

If you found this conversation with Phillip Kriegbaum and Terry Frisenda helpful, please leave us a review (5 stars would be greatly appreciated 😉).

Links & References:

LinkedIn:

• Terry Frisenda

• Phillip Kriegbaum

• LG Electronics

• LG HVAC Solutions USA

Website:

• LG Electronics

• LG HVAC Solutions USA

This episode is kindly sponsored by:

• Sera

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

• Lace.ai

Connect with us!

• Tersh Blissett

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic

• StreamYard

• IfTTT

• Zyra Talk