In this episode of How to Scale an Agency Lucas James is joined by Nathan Hirsch. An e-commerce seller turned entrepreneur, shares his insights on how to scale a business to $12 million in annual revenue. He emphasizes consistency, customer retention, and having a strong sales process. Nathan advises going above and beyond for client satisfaction, evaluating the pros and cons of dropping prices, and finding the sweet spot for following up with clients. By learning from failure and being persistent, entrepreneurs can achieve their goals and reach new heights in scaling their businesses.

In This Episode, You'll Learn:

• 00:00:00 - The Key to Business Success: A Strong Sales Process
• 00:03:02 - Utilizing Podcasts and SEO for Evergreen Business Growth
• 00:06:40 - Retaining Customers is Crucial for Reaching Eight-Figure Success
• 00:10:13 - Going Above and Beyond for Customer Satisfaction
• 00:15:33 - Balancing Short-term Revenue and Long-term Business Growth
• 00:19:40 - The Pros and Cons of Dropping Prices in Your Business
• 00:23:48 - Efficient Sales Call Processes and Filtering Clients
• 00:27:46 - Learning from Failure in Cold Outreach
• 00:30:39 - Importance of Payment Method Before Starting Work
• 00:34:04 - Finding the Sweet Spot for Following Up with Clients
• 00:39:36 - From E-commerce Seller to Eight-Figure Business: Freeup's Success Story

Links And Resources:

• Nathan Hirsch on LinkedIn
• Lucas James LinkedIn
• YouTube
• Twiz

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