Since Cyndi Ramirez Fulton opened Chill House on New York's Lower East Side in 2017, the brand has grown from a cult downtown spa into a nationwide product line, culminating in a 2025 acquisition by Kiss Beauty Group, with Cyndi still at the helm. On today's episode, Cyndi takes us back to growing up in Queens as the daughter of a Colombian esthetician and how that environment shaped her relationship with beauty and her entrepreneurial instincts. She opens up about her years in New York nightlife, the scrappy blog that helped her find her voice, and how she landed on the idea for Chill House after not being able to find a spa that was right for her. 

Cyndi is refreshingly honest about the parts that don't make it onto the glossy Instagram grid: the economics of the spa business that were "always a little broken," the fundraising struggles that led to the Kiss deal, and the very real guilt and joy of building a business alongside a family. We also get into the pivot to Chill Tips press-on nails, why press-ons have genuinely changed her life, and her favorite beauty products for navigating two very different climates. 

Cyndi’s Favorites: 

Haus Labs Foundation 

Olaplex Shampoo and Conditioner

Olaplex Leave In

Crown Affair Mousse 

Westman Atelier Brow Pencil

Chill House bestsellers: Sea Siren, Bougie Butter, and Acid Wash

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