Psychology of Customer Success

How to Improve Employee Morale (When You Can't Give Them A Raise!)


Listen Later

Is it possible to motivate your team without paying them more?

In a time when workloads are doubling and raises are scarce – How can you keep your team motivated - even EXCITED - to give it their all?


Money matters - no question about it.  But it's only a small piece of what actually impacts job performance.  

Now I'm not saying to be cheap!  Pay your people as well as you possibly can!

But if you're getting no wiggle room from the C-Suite on budget - that doesn't have to mean your team will automatically stop trying.  Other things matter too.  People WANT to feel motivated.  Come find out how.

BY THE TIME YOU FINISH LISTENING, YOU’LL DISCOVER:

  • How to avoid resentment during "Do more with... (you know.)"
  • The career development hack that gets employees taking work off your plate - and thank you for it!
  • The human-first leadership techniques that tripled the effectiveness of my CS teams within the first six months. 

 
When you finish listening, I'd love to hear your biggest takeaway from today's episode. 

Tag me in a post on LinkedIn and let me hear what you learned!  
 

🎬 This content was edited by Lifetime Value Media.

Learn more at: https://www.lifetimevaluemedia.com


++++ATTENTION++++

🧑🏻‍🎓 The CS Leadership Academy is opening back up July 15!

Ready to stop figuring out CS leadership the hard way?

The Customer Success Leadership Academy VIP Notification List gets you early bird pricing (that's $250 off!) plus first access when enrollment opens.

No obligation to join! But you'll want that discount when you see what's inside...

🎉 Add me to the VIP list 🎉


CONNECT WITH RACHEL

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WEBSITE

https://provansuccess.com




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Psychology of Customer SuccessBy Rachel Provan

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